Software-as-a-Service Model Drives Innovation and Efficiency for Canadian Telecom Provider’s Wholesale Network and Carrier Services Division
ENGLEWOOD, Colo.--(BUSINESS WIRE)--CSG (NASDAQ: CSGS), the trusted partner to simplify the complexity of business
transformation in the digital age, today announced that TELUS,
Canada’s fastest growing telecommunications provider, now leverages
CSG’s managed services program to create an efficient cloud-based
virtual back office to fulfill billing, contract management and
financial management of their U.S. and international voice termination
business.
TELUS
provides a wide range of telecommunications products and services to the
Canadian market, including wireless, data, Internet protocol (IP),
voice, television, entertainment and video, and is Canada's largest
healthcare IT provider. The company has chosen CSG’s Wholesale Business
Management Suite of solutions as a managed service.
“Moving the operational functions of our wholesale business management
into a feature-rich, hosted and managed environment allows us to shift
our focus to driving new products into the marketplace,” said Hanif
Datoo, vice president of partner solutions at TELUS.
As part of a managed service agreement, CSG provides key components of
its wholesale billing services hosted in a Software-as-a-Service (SaaS)
model, including its Interconnect solution, designed to automate the
wholesale settlements process.
“CSG’s managed services programs drive new efficiencies into existing
technologies and processes while providing the flexibility to innovate
for tomorrow,” said Ian Watterson, vice president of Americas and
Asia-Pacific for CSG. “This latest step in our collaboration will help
TELUS leverage the cloud to modernize its wholesale business operation
and boost overall effectiveness.”
About CSG
CSG simplifies the complexity of business transformation in the digital
age for the most respected communications, media and entertainment
service providers worldwide. With over 35 years of experience, CSG
delivers revenue management, customer experience and digital
monetization solutions for every stage of the customer lifecycle. The
company is the trusted partner driving digital transformation for
leading global brands, including Arrow Electronics, AT&T, Bharti Airtel,
Charter Communications, Comcast, DISH, Eastlink, iFlix, MTN, TalkTalk,
Telefonica, Telstra and Verizon.
At CSG, we have one vision: flexible, seamless, limitless
communications, information and content services for everyone. For more
information, visit our website at csgi.com
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