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CSG Expands Monetization Portfolio with Acquisition of Tango Telecom

May 26, 2021

Converged policy control and messaging enhancements help CSPs monetize networks smarter and faster with onset of 5G

DENVERMay 262021 – CSG® (NASDAQ: CSGS) today announced it has formally acquired Tango Telecom, a leading supplier of convergent policy control and messaging solutions. The acquisition is the culmination of a long-standing relationship that delivers end-to-end digital monetization solutions to some of the world’s largest and most successful communications service providers (CSPs). 

The acquisition of Tango Telecom arms CSG with real-time, dynamic policy and call control management. This, coupled with CSG’s industry-leading charging and digital monetization capabilities, forms a complete end-to-end solution for converged voice and data services across 3G, 4G and 5G networks, and delivers enhanced monetization of B2B2x business models.   

“Tango Telecom and its core policy control and messaging capabilities are a natural extension to CSG’s innovative digital monetization portfolio, aligning with our growth strategy and leadership in the wireless space,” said Ken Kennedy, COO and Head of Revenue Management & Digital Monetization at CSG. “5G is accelerating the number of digital services CSPs can deliver over next generation networks. This new paradigm opens the doors to new data revenue streams that will enable CSPs to monetize every aspect of their customers’ at-home and on-the-go experience. The addition of Tango Telecom to the CSG platform means our CSP customers can more effectively manage data transactions that not only underpin the delivery of critical services, but also are the catalyst for delivering dynamic and exceptional end customer experiences.”

“Unless CSPs urgently modernize their monetization stacks, they will be unable to support the emerging business models that 5G will trigger,” said John Abraham, Principal Analyst at Analysys Mason. “By deploying a unified platform that serves all networks and digital services, CSPs can greatly reduce their risk, cost and complexity, while simultaneously provide the flexibility needed to monetize their 5G networks and roll-out IoT and other digital services.” 

Tango Telecom is a privately-owned company headquartered in Limerick, Ireland with solutions serving one billion subscribers in more than 50 countries.

“Our decade-long relationship with CSG has powered end-to-end mobile monetization solutions for leading providers around the world,” said Dr. Colm Ward, CEO, Tango Telecom. “Now as a combined company, we can harness the momentum we’ve built to further accelerate the growth of our CSP customers, enabling them to capture greater market share and capitalize on new revenue generating sources powered by the world of 5G.” 

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About Tango Telecom 

Tango Telecom is a global provider of telecommunications solutions including policy control and messaging that revolutionise how mobile operators interact with their subscribers to drive engagement and maximize revenue opportunities at every touchpoint of a subscriber’s journey - whether they are at home or roaming. Its high-performance solutions are deployed at the core of some of the world’s most demanding networks and currently support over one billion subscribers in over 50 countries. Established in 1999, Tango Telecom’s vision is to seamlessly evolve, enhance and maintain mobile operators’ service revenues across current and next generation technologies, by delivering a cost-effective, highly scalable, carrier-grade service deployment platform. To learn more, visit our website at tangotelecom.com.  

About CSG 

For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage, and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California DMV, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter

Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. 

Contacts:

Tammy Hovey 
Global / North America / Asia-Pacific Public Relations 
CSG  
+1 (917) 520-275 
tammy.hovey@csgi.com

Kristine Østergaard 
CSG 
Europe / Middle East / Africa Public Relations 
+44 (0)79 2047 7204 
kristine.ostergaard@csgi.com

John Rea 
Investor Relations 
CSG  
+1 (210) 687 4409  
john.rea@csgi.com

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