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Board Diversity Matrix (As of June 2023)

Total Number of Directors 10
Female Male Non-Binary Did Not Disclose Gender
Part I: Gender Identity
Directors 3 7 - -
Part II: Demographic Background
African American or Black - 1 - -
Alaskan Native or Native American - - - -
Asian 2 1 - -
Hispanic or Latinx - - - -
Middle Eastern - 1 - -
Native Hawaiian or Pacific Islander - - - -
White 1 4 - -
Two or More Races or Ethnicities - - - -
Did not disclose demographic background -

Board of Directors

Rachel Barger


Ms. Barger was appointed to the board in 2021. Ms. Barger currently serves as Senior Vice President, Americas Sales for Cisco Systems, Inc. (since 2022) responsible for overseeing the largest of the company’s three sales geographies with over 5,000 employees across 17 countries, having previously been SVP, Global Enterprise Sales (2020-2022). Ms. Barger is a global technology leader with 20 years of experience delivering profitable growth through strong sales execution and building highly engaged and performing teams. She served as a President and Managing Director Southeast Asia (2020), Chief Operating Officer APJ (2018-2020), and Regional VP of Sales at SAP (2016-2018), a market leader in enterprise application software. Ms. Barger was a General Manager for the EMEA Region and a Vice President of Global Strategic Accounts at Lithium Technologies. She also held various senior positions for SAP Ariba from 2004–2013. Located in Atlanta, Rachel holds an MBA from the Australian Graduate School of Management (UNSW) as well as a B.S. in Chemical Engineering from the University of Delaware. Rachel is proud to be the Global Sponsor for Women of Cisco and the executive sponsor for Cisco’s PRIDE ERO with a communities-focused impact. She is also a member of the Exceptional Women Foundation (EWA) and the acting Chief on the Advisory Board for the Singapore Management University School of Computing and Information Systems.

David Barnes


Mr. Barnes was appointed to the Board in February 2014. Mr. Barnes is Chief Financial Officer of Trimble Inc., a position he assumed in January 2020. Previously, he served as Executive Vice President, Global Operations of Stantec Inc., a publicly traded global provider of engineering, consulting, and construction services from 2016 through 2018. From 2009 through 2016, he served as Executive Vice President and CFO of MWH Global Inc., an employee-owned engineering and construction firm. MWH Global Inc. was acquired by Stantec Inc. in 2016. From 2006 to 2008, he was Executive Vice President of Western Union Financial Services. From 2004 to 2006, Mr. Barnes served as CFO of Radio Shack Corporation, and from 1999 to 2004, he was Vice President, Treasurer, and U.S. CFO for Coors Brewing Company. Mr. Barnes holds an M.B.A. degree from the University of Chicago and a B.A. degree from Yale University.

Greg Conley


Mr. Conley was appointed to the Board in October 2021 and currently serves as a board member of TTEC holdings (Nasdaq: TTEC), to which he was appointed in 2012, where he is the Chair of the Audit Committee and a member of the Compensation and Security & Technology Committees, and currently serves as a board member of Travelport, a travel technology company. Mr. Conley brings over 30 years of experience in the technology and software industries having served as CEO of Aha! Software, a privately held predictive analytics and cloud computing company from 2012-2014, as CEO of Odyssey Group, a Switzerland-based technology services and software company from 2009-2011, and as CEO of Verio, a leading global provider of hosting and network services from 2004-2005. Prior to these roles, Mr. Conley was the CEO and Board member of Tanning Technology (NASDAQ: TANN) from 2001-2003, Global General Manager of e-markets and Global General Manager of Travel and Transportation Industries at IBM from 1995-2001 (NYSE: IBM), General Counsel and CEO of Galileo International (a predecessor company of Travelport) from 1989-1995, and an attorney at the law firm of Covington & Burling from 1983-1989. Mr. Conley holds a J.D. from Georgetown University and a B.S. in Electrical Engineering from Purdue University.

Ron Cooper, Chairman of the Board


Mr. Cooper was appointed to the Board in November 2006. Mr. Cooper is presently retired. He most recently served as the President and CEO of Clear Channel Outdoor Americas, Inc. (an outdoor advertising company) from 2009 through 2012. Prior to this position, he was a Principal at Tufts Consulting LLC from 2006 through 2009. Previously, he spent nearly 25 years in the cable and telecommunications industry, most recently at Adelphia Communications where he served as President and COO from 2003 to 2006. Prior to Adelphia, Mr. Cooper held a series of executive positions at AT&T Broadband, RELERA Data Centers & Solutions, MediaOne and its predecessor Continental Cablevision, Inc. He has served on various boards of directors and committees with the National Cable Television Association, California Cable & Telecommunications Association, Cable Television Association for Marketing, New England Cable Television Association, and Outdoor Advertising Association of America. Mr. Cooper holds a B.A. degree from Wesleyan University.

Marwan Fawaz


Mr. Fawaz was appointed to the Board in March 2016. Mr. Fawaz is a former Executive Advisor to Google and Alphabet Inc. (2019-2022) and the former CEO of Nest Labs Inc (2016-2019). With more than 30 years of experience in the media, cable, telecommunications, and broadband industries, Mr. Fawaz offers a wealth of knowledge and expertise, developed from his time as Executive Vice President and CEO of Google/Motorola Mobility from 2012 to 2013 and Executive Vice President of Strategy and Operations and Chief Technology Officer of Charter Communications from 2006 to 2011. In addition, he served as Senior Vice President and Chief Technology Officer of Adelphia Communications from 2003 to 2006 and held leadership positions for other cable industry companies such as MediaOne, among others. He was the founder and principal of Sarepta Advisors, a strategic advisory and consulting group supporting the technology, media, and telecommunications industries. He holds an M.S. degree in Electrical and Communication Engineering and a B.S. degree in Electrical Engineering, both from California State University at Long Beach.

Rajan Naik


Dr Naik was appointed to the Board in August 2018. Dr. Naik currently serves as Chief Strategy Officer for Motorola Solutions, Inc., since 2016, where he is responsible for the corporate strategy organization, M&A, venture capital portfolio and competitive and market intelligence. Motorola Solutions is a global leader in land mobile radio mission-critical communications, video security and analytics and command center software for enterprise and public safety customers. Prior to joining Motorola Solutions, Dr. Naik held the role of Senior Vice President, Chief Strategy Officer at Advanced Micro Devices (AMD), a provider of high-performance computing, graphics and visualization technologies. From 2000 to 2012, Dr. Naik was a Partner at McKinsey & Company in the technology/media/telecom practice. Dr. Naik formerly served as a director on the board for Sonim Technologies from February 2018 to February 2019. He holds a BSc. degree in Engineering from Cornell University and a Ph.D. degree in Engineering from the Massachusetts Institute of Technology.

Brian Shepherd, President and Chief Executive Officer


Mr. Shepherd joined CSG in 2016. Brian Shepherd is President and Chief Executive Officer of CSG. Mr. Shepherd was appointed President and CEO of CSG and a member of our Board in January 2021. He joined the Company in 2016 and before becoming CEO, he was Executive Vice President and Group President of CSG, where he led the profit and loss organization for the entire global organization. He also served as Executive Vice President and President of Global Broadband, Cable and Satellite Business from 2016 to 2017, where he focused on accelerating the growth and strategic direction of CSG’s global broadband, cable and direct broadcast satellite business. Mr. Shepherd received his M.B.A. from Harvard Business School and graduated magna cum laude from Wabash College with a B.A. in Economics.

Haiyan Song


Ms. Song was appointed to the Board in January 2020. Ms. Song currently serves as Executive Vice President and General Manager at F5 (since 2021). Prior to that, Ms. Song served as Senior Vice President and General Manager of Security Markets for Splunk, Inc. from 2014 to 2020. Prior to that, she spent four years from 2010 to 2014 with Hewlett Packard Enterprise Co., in engineering and general manager roles within Hewlett Packard’s ArcSight Business Unit. Ms. Song joined Hewlett Packard following the company’s acquisition of ArcSight, Inc. in 2010. Ms. Song was Vice President of Engineering & Product with ArcSight from 2005 to 2010. Ms. Song holds both M.S. and B.S. degrees in Computer Science from Florida Atlantic University. She also studied at Tsinghua University in China and completed the Stanford University Graduate School of Business Executive Program in General Management in 2012.

Silvio Tavares


Mr. Tavares was appointed to the Board in May 2020 and Chairs the CSG Compensation Committee. Mr. Tavares has been President and CEO of VantageScore, a leading national credit score model company since 2021. He is also Chairman of the board of directors of The Digital Commerce Alliance, a leading global trade association for the digital commerce, payments, and fin-tech industries, since 2021 and was the President and CEO from 2013-2021. Prior to that, Mr. Tavares was Senior Vice President and the Global Head of the Information Products Business Unit at Visa, Inc., and before that was with First Data Corp. (now part of Fiserv) from 2006 to 2012, where he was Senior Vice President and the Head of the Global Information and Analytics Business Unit and also held other senior executive roles. Mr. Tavares formerly served as a board director, Audit committee chairman and designated financial expert for CPI Card Group. He holds a J.D. degree from the Boston University School of Law; an M.B.A. degree from the Boston College Carroll School of Management; and a B.S. degree in Electrical and Computer Engineering from Tufts University.

Lily Yang


Ms. Yang was appointed to the Board in February 2021. Ms. Yang is currently Chief Financial Officer of Strava, Inc., where she is responsible for finance and legal (since 2021). From 2017-2021, Ms. Yang was the Chief Accounting Officer for Pinterest, Inc. where she was instrumental in taking the company from late stage private to public in 2019 and enabling the scale of growth by 5X. From 2015 to 2017, she spent two years with Medivation as the Vice President of Finance and Accounting where she was tasked with driving strategic growth and expansion before the company was acquired by Pfizer. Ms. Yang worked at Gilead Sciences from 2003 to 2015, finishing her tenure as Vice President and Corporate Controller. Ms. Yang holds a B.S. in Accounting and Managerial Information Systems from Boston University and is a certified public accountant.