New Research Shows Increased Need for Security Automation to Protect
Network Assets
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
CSG
Invotas, the exciting enterprise security business from CSG
International, Inc. (NASDAQ: CSGS), today released the 2014 CSG
Invotas security automation survey results.
The survey, conducted by independent research firm IDG, reveals that
more than one-third of cyber attacks take hours to detect. Even more
alarming, resolving breaches takes days, weeks, and in some cases, even
months. Despite increased resource allocation designed to protect
networks, the survey finds that 82 percent of respondents report no
decrease in the number of network security events or breaches last
year—and more than a quarter of those surveyed report an increase.
"There's no doubt that improving intrusion response and resolution times
reduces the window of exposure from a breach," said Jen McKean, research
director at IDG Research. "More companies seek security automation tools
that will enable them to resolve breaches in mere seconds and help
maintain business-as-usual during the remediation period."
Researchers polled decision makers of information security, strategy,
and solution implementations at companies with 500 or more employees.
They explored the security challenges commercial organizations face when
confronted with security breaches across their networks. Key findings
include:
-
More than one-third of breaches take hours to detect
-
Resolving breaches can take days, weeks, or months
-
Ongoing management of electronic identities that control access to
enterprise, cloud, and mobile resources take the most time to change
or update during a security event
-
A majority of respondents seek ways to reduce response time in order
to address risk mitigation, preserve their company's reputation, and
protect customer data
-
Sixty-one percent of respondents admit they are looking for ways to
improve response times to security events
Business process automation solutions offer a new approach to the most
difficult step in security operations: taking immediate and coordinated
action to stop security attacks from proliferating. Building digital
workflows that can be synchronized across an enterprise allows a rapid
counter-response to cyber attacks. Speed, accuracy, and efficiency are
accomplished by applying carrier-grade technology, replicating
repetitive actions with automated workflows, and reducing the need for
multiple screens.
"It is no longer a surprise to hear that a breach has compromised data
related to customers, employees, or partners," said Paul
Nguyen, president of global security solutions at CSG Invotas. "CIOs
recognize that they need faster, smarter ways to identify security
breaches across their enterprises. More importantly, they need faster,
smarter ways to respond with decisive and coordinated action to help
protect threats against company reputation, customer confidence, and
revenue growth."
A quarter of respondents say they are comfortable with the idea of
automating some security workflows and processes and that they deploy
automation tools where they can. Fifty-seven percent of respondents say
they are somewhat comfortable with automation for some low-level and a
few high-level processes, but they still want security teams involved.
On average, respondents report that 30 percent of their security
workflows are automated today; but nearly two-thirds of respondents
expect they will automate more security workflows in the coming year.
CSG Invotas offers CIOs and CISOs a revolutionary approach to threat
mitigation and eradication. Instead of simply detecting and analyzing
intrusions, Invotas provides proven automation
and orchestration solutions to respond in real-time to emerging and
ongoing cyber attacks. The full survey and key findings are available at http://info.csgi.com/idg-survey.
About CSG Invotas
CSG
Invotas™ offers security orchestration and automation solutions that
provide dynamic, real-time management of large security ecosystems. It
enables security professionals to respond effectively to ever-changing
cyber threats. Invotas builds upon CSG's proven solutions and expertise
to support the mitigation and eradication of cyber attacks across
complex enterprise environments. For more information, please visit www.csginvotas.com.
About CSG International
CSG
Systems International, Inc. (NASDAQ:CSGS) is a market-leading
business support solutions and services company serving the majority of
the top 100 global communications service providers, including leaders
in fixed, mobile, and next-generation networks such as AT&T, Comcast,
DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica,
Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than
30 years of experience and expertise in voice, video, data, and content
services, CSG International offers a broad portfolio of licensed and
Software-as-a-Service (SaaS)-based products and solutions that help
clients compete more effectively, improve business operations and
deliver a more impactful customer experience across a variety of touch
points. For more information, visit our website at www.csgi.com.
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CSG International
KC Higgins, +1 303-434-8163
Public Relations
kc.higgins@csgi.com
or
Liz
Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
Source: CSG International
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