ENGLEWOOD, Colo.--(BUSINESS WIRE)--
Cable
ONE, one of the ten largest cable operators in the U.S., and CSG
International (NASDAQ: CSGS), a global provider of interactive
transaction-driven solutions and services, today announced that Cable
ONE is now in production with CSG's next-generation customer care and
billing solution.
CSG solutions support video, high-speed data, and voice services for
Cable ONE's residential and business customers. Solutions blend with
Cable ONE's current business and operations support systems while
providing advanced customer-centric capabilities. They allow Cable ONE
to maximize existing IT assets by utilizing CSG's pre-integrated
customer care and billing solution for operations support. Together,
these offerings enable Cable ONE to transition seamlessly into a digital
services provider by delivering personalized lifestyle services to
multiple members of a single household.
"At Cable ONE, we seek strategic partners across our enterprise to
ensure we have the best available technologies and processes to support
our customers," said Steve Fox, chief technology officer at Cable ONE.
"Our strategic partnership with CSG has advanced our ability to invest
in next-generation services, enrich the customer experience, and reduce
operating costs with a fully integrated customer care and billing
solution."
CSG's innovative platform allows Cable ONE to utilize a single desktop
for total control of customer requirements including quote-to-cash,
integrated provisioning, workforce management, revenue management, and
collections processing.
"The successful implementation at Cable ONE underscores our commitment
to the delivery of multiplay convergent next-generation services," said Michelle
Nowak, vice president of product management at CSG. "Our highly
flexible, scalable, and available offerings enable Cable ONE to
capitalize on business opportunities and lower operational risk, cost,
and overhead by consolidating multiple technologies onto a single
adaptable platform."
About Cable ONE
Serving more than 720,000 customers in 19 states with high speed
Internet, cable television, and telephone service, Cable
ONE provides consumers a wide range of the latest products and
services, including wireless Internet service, High-Definition
programming, and phone service with free, unlimited long distance
calling in the continental U.S. More information about Cable ONE - http://www.cableone.net.
About CSG International
CSG
Systems International, Inc. (NASDAQ:CSGS) is a market-leading
business support solutions and services company serving the majority of
the top 100 global communications service providers, including leaders
in fixed, mobile, and next-generation networks such as AT&T, Comcast,
DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica,
Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than
30 years of experience and expertise in voice, video, data, and content
services, CSG International offers a broad portfolio of licensed and
Software-as-a-Service (SaaS)-based products and solutions that help
clients compete more effectively, improve business operations and
deliver a more impactful customer experience across a variety of touch
points. For more information, visit our website at www.csgi.com.
CSG International
KC Higgins, +1-303-434-8163
Public Relations
kc.higgins@csgi.com
or
Liz
Bauer, +1-303-804-4065
Investor Relations
Liz.bauer@csgi.com
Source: CSG International
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