CSG's Global Test Network Provides Competitive Differentiation to
Polish Carrier
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
Exatel S.A, one of the largest voice transit carriers in Poland, and CSG
International (NASDAQ: CSGS), a global provider of interactive
transaction-driven solutions and services, today announced that Exatel
has chosen CSG
Assure to boost the customer experience with improved quality of
service.
CSG Assure boasts one of the world's largest test networks. It is
delivered in the cloud as software-as-a-service (SaaS) to reduce
installation time from weeks or months to mere days and removes the need
for large capital expenditures. Assure's proprietary test probes have
been installed in more than 130 countries and 430 networks around the
world.
"CSG Assure will enable us to compete more effectively through improved
business operations," said Andrzej Szczerba, director of the voice
wholesale department, at Exatel. "The solution will provide us with a
competitive software product that is both robust and easy to use, which
in turn will directly contribute to cost reductions across operations,
IT, and customer care functions."
CSG develops pre-integrated software solutions that function
holistically and can be aligned to specific market needs. It supports a
comprehensive set of test features that improve quality assurance
processes and network effectiveness and provides automatic reporting and
monitoring of key voice-call quality parameters.
"CSG is the largest managed services provider of business support
systems in the world," said George
Fraser, vice president of Europe, the Middle East, and Africa at
CSG. "CSG Assure drives additional traffic through Exatel's network,
improves efficiency of wholesale operations, and guarantees quality of
service, all of which improves the customer experience and helps Exatel
maintain a competitive edge through excellent service."
About Exatel S.A.
EXATEL SA is owned by the PGE Capital Group (Polish Power Grid) and is a
leading telecommunications operator in Poland, providing solutions for
carriers, business and public service sectors. The company has a direct
interconnection with nearly 60 national and 90 foreign operators, both
voice and data. Advanced TDM and VoIP switching network facilitates
transit and termination of voice traffic routed from and to all over the
world, as well as through Europe and Poland itself. EXATEL SA manages as
well one of the biggest data transmission network in Poland with a
throughput of up to 8 Tb/s in a DWDM backbone which provides low latency
transfer with the shortest optical connection between Frankfurt and
Moscow.
About CSG International
CSG
Systems International, Inc. (NASDAQ:CSGS) is a market-leading
business support solutions and services company serving the majority of
the top 100 global communications service providers, including leaders
in fixed, mobile, and next-generation networks such as AT&T, Bharti
Airtel, Comcast, DISH, Orange, SingTel Optus, Spark New Zealand,
Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone.
With more than 30 years of experience and expertise in voice, video,
data, and content services, CSG International offers a broad portfolio
of licensed and Software-as-a-Service (SaaS)-based products and
solutions that help clients compete more effectively, improve business
operations and deliver a more impactful customer experience across a
variety of touch points. For more information, visit our website at www.csgi.com.
CSG International
KC Higgins, +1 303-434-8163
Public
Relations
kc.higgins@csgi.com
or
Liz
Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
or
Exatel
S.A.
Katarzyna Pękul, +48 22 340 6996
Chief Specialist
Communication
Team
katarzyna.pekul@exatel.pl
Source: CSG International
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