Top Indonesian Provider Selects CSG's Intuitive, Automated Solutions
across Its Enterprise
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
Indosat,
one of Indonesia's largest telecommunication network and services
providers, and CSG
International, Inc. (NASDAQ: CSGS), a global provider of interactive
transaction-driven solutions and services, today announced that Indosat
has expanded its strategic partnership with CSG to include comprehensive
wholesale services.
Indosat has been a valued CSG client for nearly 15 years. Under the
terms of the new agreement, CSG will enable Indosat to consolidate
wholesale business and settlement operations using CSG
Interconnect and CSG
Route. The new solution will become Indosat's convergent settlement
platform for fixed, international direct dial (IDD), cellular, and
content offerings.
"We actively seek partners that can reduce our operational overhead,
streamline our business operations, and allow us to adapt quickly to the
changes and challenges associated with growth in the digital economy,"
said Fadzri Sentosa, Director and Chief Wholesale & Enterprise Officer
at Indosat. "CSG Interconnect supports our wholesale transformation
program with pre-packaged integration into our existing systems, which
allows us to continue to offer the next-generation of wholesale products
and services our valued customers expect. We hope this partnership will
support us to deliver the best experience for our customers."
CSG solutions will enable the automation of rate sheets to eliminate
data entry discrepancies, reconcile invoices and event detail records,
boost revenue assurance, and support off-the-shelf integration to
Indosat's existing financial systems.
"CSG has long differentiated itself in wholesale billing solutions, and
the automated features of CSG Interconnect address the holistic billing
requirements that our clients increasingly require," said Ian Watterson,
managing director and vice president of Asia-Pacific for CSG. "We offer
solutions that provide innovative revenue-sharing opportunities,
enterprise automation capabilities, and seamless processes for increased
transaction volumes and greater profitably."
CSG offers comprehensive strategies that reduce operational and network
costs using sophisticated and intuitive automated processes to enable
traditional service providers to compete in the digital
economy—including the prepaid subscribers that comprise more than 90
percent of customers in emerging markets.
About Indosat
Indosat is the leading telecommunication and information operator in
Indonesia that provides cellular services, fixed line, data
communications and internet (MIDI). In the 1st quarter of 2014, the
company has 59.7 million mobile subscribers through a variety of brands,
among others; IM3, Mentari and Matrix. Indosat operates international
direct dialing (IDD) through the access codes 001, 008 and Flatcall
01016. The company also offers corporate and SME solutions, namely
Indosat Business, that are supported by integrated telecommunications
networks throughout Indonesia as well as satellite services via
satellite Palapa-C2 and Palapa-D. Indosat also has a very broad digital
services program including a dedicated digital services unit (www.indosat.com/digital),
Indonesia's first innovation competition IWIC, and Indonesia's leading
startup incubator Ideabox (www.ideabox.co.id).
Indosat is a subsidiary of the Ooredoo Group. Indosat's shares are
listed on the Indonesia Stock Exchange (IDX: ISAT). Website: www.indosat.com.
About Ooredoo
Ooredoo is a leading international communications company delivering
mobile, fixed, broadband internet and corporate managed services
tailored to the needs of consumers and businesses across markets in the
Middle East, North Africa and Southeast Asia. As a community-focused
company, Ooredoo is guided by its vision of enriching people's lives and
its belief that it can stimulate human growth by leveraging
communications to help people achieve their full potential. Ooredoo has
a presence in markets such as Qatar, Kuwait, Oman, Algeria, Tunisia,
Iraq, Palestine, the Maldives, Myanmar and Indonesia. The company was
named "Best Mobile Operator of the Year" at the World Communication
Awards 2013. The company reported revenues of US$9.3 billion in 2013 and
had a consolidated global customer base of more than 95 million people
as of 31 December 2013. Ooredoo's shares are listed on the Qatar
Exchange and the Abu Dhabi Securities Exchange. Website: www.ooredoo.com.
About CSG International
CSG
Systems International, Inc. (NASDAQ:CSGS) is a market-leading
business support solutions and services company serving the majority of
the top 100 global communications service providers, including leaders
in fixed, mobile, and next-generation networks such as AT&T, Comcast,
DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica,
Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than
30 years of experience and expertise in voice, video, data, and content
services, CSG International offers a broad portfolio of licensed and
Software-as-a-Service (SaaS)-based products and solutions that help
clients compete more effectively, improve business operations and
deliver a more impactful customer experience across a variety of touch
points. For more information, visit our website at www.csgi.com.
CSG International
KC Higgins, +1 303-434-8163
Public
Relations
kc.higgins@csgi.com
or
Liz
Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
or
PT
Indosat Tbk
Public Relations Division
+ 62-21-30442614
publicrelations@indosat.com
Source: CSG International
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