CSG Intermediate™ to Underpin Operator's Quality and Customer Service
Vison
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
CSG
International (NASDAQ: CSGS), a global provider of interactive
transaction-driven solutions and services, today announced a new
contract in Brazil for CSG's award-winning Intermediate
solution. With this latest contract, CSG Intermediate now supports the
operations of 4 of the 5 leading mobile providers in Brazil. CSG will
provide centralized data management across the company's business
operations.
Known for its high average revenue per user (ARPU) as well as its low
rate of client churn, the mobile operator prides itself on delivering a
high-quality service experience and simple, accurate billing. It offers
some of the most attractive plans in Brazil, including support for the
latest smartphones. With the growing expansion of 4G networks and
services, the company needed to ensure it had exceptional operational
systems and local support to execute its business strategies and realize
its business goals.
CSG Intermediate provides the superior performance, network data
processing throughput, and robust toolset that will allow the operator
to handle the projected increase in network transaction volumes and
reach its growth and service expectations. The solution's inherent
flexibility offers the control and intelligence needed to make changes
quickly to maximize service and network revenue and ensure high levels
of service quality.
"CSG's continued success in Latin America is directly attributable to
the strength of our portfolio, our understanding of the market, and the
domain expertise of our local staff," said Raul Rodriguez, vice
president Latin America for CSG International. "This operator has worked
closely with CSG over the years and has first-hand experience with our
support in other areas of their operation. As their service complexity
and network volumes increased, they procured the best-in-class mediation
system to support their growth in the Brazilian market."
About CSG International
CSG
Systems International, Inc. (NASDAQ:CSGS)
is a market-leading business support solutions and services company
serving the majority of the top 100 global communications service
providers, including leaders in fixed, mobile and next-generation
networks such as AT&T, Comcast, DISH, Orange, T-Mobile, Telefonica, Time
Warner Cable, Vodafone, Vivo and Verizon. With over 30 years of
experience and expertise in voice, video, data and content services, CSG
International offers a broad portfolio of licensed and
Software-as-a-Service (SaaS)-based products and solutions that help
clients compete more effectively, improve business operations and
deliver a more impactful customer experience across a variety of touch
points. For more information, visit our website at www.csgi.com.
CSG International
Elise Brassell, +1 303-804-4962
Public
Relations
Elise.brassell@csgi.com
or
Liz
Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
Source: CSG International
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