Long-Term Partnership Supports Charter's Continued Growth
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
CSG
Systems International, Inc. (NASDAQ:
CSGS), the trusted global partner to launch and monetize digital
services, today announced that it will expand and extend its
agreement with Charter Communications (NASDAQ: CHTR) through December
31, 2021.
Charter is a leading broadband communications company and the second
largest cable operator in the United States. In 2016, the company merged
with Time Warner Cable and Bright House Networks, creating a single
entity, Spectrum,
under the Charter umbrella. CSG's contract extension with Charter
streamlines all existing billing and customer care contracts with Time
Warner and Bright House into a single Charter contract. Under the new
contract, CSG will continue to provide a comprehensive set of customer
care and billing solutions. In addition, Charter will deploy CSG
Workforce Express for field service management, scheduling, dispatch,
automation and mobile technician support.
"Charter continues to expand its award-winning Spectrum brand by rapidly
bringing innovative, consumer friendly solutions to market," said Mike
Ciszek, Senior Vice President, Billing Strategy and Operations for
Charter Communications. "Charter has successfully partnered with CSG for
more than 20 years in our pursuit of delivering an exceptional customer
experience to our consumers and we are pleased to extend and expand our
relationship."
"CSG is proud of earning the right to broadly serve Charter as they
deliver an exceptional customer experience with every single Spectrum
interaction," said Brian Shepherd, president of Broadband, Cable and
Satellite for CSG International. "CSG's people, products and investments
are focused on enabling companies like Charter to deliver innovative
products and services and a personalized and relevant customer
experience. We have an unwavering commitment to help our clients not
only compete, but thrive in this fiercely competitive and dynamic
marketplace."
About CSG International
CSG
International (NASDAQ: CSGS) is the trusted global partner to help
clients launch and monetize communications and entertainment services in
the digital age. Leveraging 30 years of experience and expertise in
voice, video, data and content services, CSG delivers market-leading
revenue management and customer interaction solutions in licensed and
managed service models. The company drives business transformation
initiatives for the majority of the top 100 global communications
service providers, including AT&T, Charter Communications, Comcast,
DISH, ESPN, Media-Saturn, Orange, Reliance, SingTel Optus, Telefonica,
Telstra, Vodafone, Vivo and Verizon. For more information, visit our
website at www.csgi.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170719005186/en/
CSG International
Elise Brassell, +1 303-804-4962
Public
Relations
Elise.brassell@csgi.com
or
Liz
Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
Source: CSG Systems International, Inc.
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