New Simplified, Standardized and Centralized Infrastructure to
Support Next Generation Requirements
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
CSG
International, Inc. (NASDAQ:
CSGS), the trusted global partner to launch and monetize digital
services, today announced that it will leverage its CSG
Intermediate™ data
mediation solution and managed
service approach to streamline operations and better support new
services at Alaska-based
GCI.
GCI (NASDAQ: GNCMA) is one of the few quad-play providers globally,
offering the four core services of wireless and wireline voice, video,
and data communication services to residential, commercial and
government customers across Alaska and the Pacific Northwest.
Over the past few months, GCI has worked with CSG to develop a strategy
to replace its legacy data mediation solutions with CSG Intermediate
using a managed services approach to improve its ability to quickly
support new services, enhance its operational efficiency and apply its
internal staff to higher-impact projects. CSG's managed services team
will now architect the move from multiple systems to a single instance
of Intermediate, providing a faster route to transformation and a more
strategic approach overall.
"To innovate and successfully introduce new services to the market
requires many technologies such as business support systems, working in
harmony with each other. CSG's managed services program brings the
expertise we need to simplify, standardize and centralize our existing
legacy mediation platforms into a single, managed services platform,"
said Susannah Scholl, vice president of information technology, GCI.
"CSG's experienced team of data mediation and managed services experts
proved to us that there was a better way to architect our data mediation
operations, in a way that will help us not only drive efficiency, but
allow for more innovative future service offerings."
By consolidating on a single data mediation platform, GCI will gain
cost, efficiency and control benefits as well as enable its current
resources to more effectively manage future projects and perform
maintenance and support.
"Too often we see legacy data mediation systems that are no longer well
understood, are challenging to support and any change to the processing
introduces a risk of something breaking. CSG's managed services programs
are designed to make sense of the operating infrastructure and apply
strategies that align systems, people and processes with the
communications service provider's role in the digital economy," said
Phillip Yoo, president of carrier business at CSG International.
About CSG International
CSG
International (NASDAQ: CSGS) is the trusted global partner to
help clients launch and monetize communications and entertainment
services in the digital age. Leveraging 30 years of experience and
expertise in voice, video, data and content services, CSG delivers
market-leading revenue management and customer interaction solutions in
licensed and managed service models. The company drives business
transformation initiatives for the majority of the top 100 global
communications service providers, including AT&T, Charter
Communications, Comcast, DISH, ESPN, Media-Saturn, Orange, Reliance,
SingTel Optus, Telefonica, Telstra, Vodafone, Vivo and Verizon. For more
information, visit our website at www.csgi.com.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170509005136/en/
CSG International
Elise Brassell, +1 303-804-4962
Public
Relations and Social Media
Elise.brassell@csgi.com
or
Liz
Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
Source: CSG International, Inc.
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