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TELUS Leverages CSG Managed Services for Wholesale Business

December 19, 2017

Software-as-a-Service Model Drives Innovation and Efficiency for Canadian Telecom Provider’s Wholesale Network and Carrier Services Division

ENGLEWOOD, Colo.--()--CSG (NASDAQ: CSGS), the trusted partner to simplify the complexity of business transformation in the digital age, today announced that TELUS, Canada’s fastest growing telecommunications provider, now leverages CSG’s managed services program to create an efficient cloud-based virtual back office to fulfill billing, contract management and financial management of their U.S. and international voice termination business.

TELUS provides a wide range of telecommunications products and services to the Canadian market, including wireless, data, Internet protocol (IP), voice, television, entertainment and video, and is Canada's largest healthcare IT provider. The company has chosen CSG’s Wholesale Business Management Suite of solutions as a managed service.

“Moving the operational functions of our wholesale business management into a feature-rich, hosted and managed environment allows us to shift our focus to driving new products into the marketplace,” said Hanif Datoo, vice president of partner solutions at TELUS.

As part of a managed service agreement, CSG provides key components of its wholesale billing services hosted in a Software-as-a-Service (SaaS) model, including its Interconnect solution, designed to automate the wholesale settlements process.

“CSG’s managed services programs drive new efficiencies into existing technologies and processes while providing the flexibility to innovate for tomorrow,” said Ian Watterson, vice president of Americas and Asia-Pacific for CSG. “This latest step in our collaboration will help TELUS leverage the cloud to modernize its wholesale business operation and boost overall effectiveness.”

About CSG

CSG simplifies the complexity of business transformation in the digital age for the most respected communications, media and entertainment service providers worldwide. With over 35 years of experience, CSG delivers revenue management, customer experience and digital monetization solutions for every stage of the customer lifecycle. The company is the trusted partner driving digital transformation for leading global brands, including Arrow Electronics, AT&T, Bharti Airtel, Charter Communications, Comcast, DISH, Eastlink, iFlix, MTN, TalkTalk, Telefonica, Telstra and Verizon.

At CSG, we have one vision: flexible, seamless, limitless communications, information and content services for everyone. For more information, visit our website at and follow us on LinkedIn, Twitter and Facebook.


CSG International
Elise Brassell, +1 303-804-4962
Public Relations
Liz Bauer, +1 303-804-4065
Investor Relations

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