Investor Relations Banner

Investor Relations

We’re fiercely committed to serving our customers—and
equally dedicated to delivering value for our investors.

View all press releases

CSG Recognized for Market Leadership by Frost & Sullivan for Second Consecutive Year

December 04, 2018

Digital Monetization Provider Wins Leadership Award for Its Wholesale Business Management Solution

GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)-- CSG (NASDAQ: CSGS), the trusted partner in simplifying the complexity of business transformation in the digital age, today announced that Frost & Sullivan has again awarded it the firm’s 2018 Global Stratecast CSP Monetization Interconnect & Settlement Market Leadership Award.

Frost & Sullivan’s Stratecast leadership award recognizes achievement in communications service provider (CSP) monetization based on leadership in six global monetization segments: billing mediation; rating and charging; other core billing functions; policy management; interconnect & settlement; and partner management. Stratecast interviewed more than 110 monetization suppliers that address one or more of the above-mentioned segments as part of the evaluation process for this market award.

For the second year in a row, CSG’s Wholesale Business Management Solution (WBMS) was recognized for its leadership position in the interconnect and settlements market. CSG’s WBMS is the world’s most widely-used and widely-proven partner management software by number of customers, volume and revenue.

“The monetization needs of today’s complex services require an end-to-end, increasingly real-time business support process that involves interaction with various network technologies, computing capabilities, external partners, and suppliers,” said Brian Cotton, partner, SVP, information & communications technologies, Frost & Sullivan. “As CSP industry players continue to face new challenges in wholesale revenue management, fraud management, and partner management, they need partners that can solve these complex challenges.”

“CSG has been among the leading suppliers of monetization solutions for the global CSP market for many years and is again being recognized for offering a full suite of innovative monetization solutions; CSG’s interconnect and settlement solutions are the focus of this award.”

CSG’s WBMS has a large and diverse customer base. It is currently used across 450 networks in 150 countries, processing over six billion records daily. The solution suite centrally manages wholesale rates and bilateral agreements, optimizes traffic trading and routing, collects and processes events in near real-time, calculates bills, generates invoices, reconciles with partners, and monitors business performance. Ultimately, WBMS enables operators to improve the accuracy and efficiency of their wholesale business processes while lowering the cost of ownership.

“Wholesale telecom is an extremely competitive and fast-paced market,” said Ken Kennedy, executive vice president and president of technology and product at CSG. “With the players and partners often in flux, success is linked to an organization’s ability to move quickly in responding to new business opportunities. We are honored to once again be recognized by Frost & Sullivan for our WBMS suite. CSG’s interconnect and settlement solution supports CSPs as they face increasing market competition by offering a comprehensive solution set, enabling service providers to monetize the digital services traffic crossing telecommunications networks each day, ultimately driving long-term profitability.”

CSG received its Market Leadership Award during an award gala held in San Antonio, Texas on December 3, 2018.

About CSG

CSG simplifies the complexity of business transformation in the digital age for the most respected communications, media and entertainment service providers worldwide. With over 35 years of experience, CSG delivers revenue management, customer experience and digital monetization solutions for every stage of the customer lifecycle. The company is the trusted partner driving digital transformation for leading global brands, including Arrow Electronics, AT&T, Bharti Airtel, Charter Communications, Comcast, DISH, Eastlink, iflix, MTN, TalkTalk, Telefonica, Telstra and Verizon.

At CSG, we have one vision: flexible, seamless, limitless communications, information and content services for everyone. For more information, visit our website at and follow us on LinkedIn, Twitter and Facebook.

Brad Jones, +1 303-200-3001
Public Relations

Liz Bauer, +1 303-804-4065
Investor Relations

Source: CSG

Categories: Press Releases
View all press releases