Consumers Will Use a Range of Connected Devices to Make Life Easier
GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--
CSG (NASDAQ: CSGS), the trusted partner to simplify the complexity of business
transformation in the digital age, today announced results of its
global market survey, The
Digital Future Report: IoT Edition. This survey, which polled more
than 2,000 consumers between the ages of 18 and 64, evaluated consumer
understanding, usage and sentiment about current and future IoT
applications.
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CSG survey reveals consumer priorities for the IoT (Graphic: Business Wire)
By 2030, it
is projected that 125 billion connected devices will be part of our
daily lives. As the IoT becomes increasingly commonplace in the digital
world, CSG commissioned a survey to uncover how consumers are most
actively taking advantage of the IoT, and where they see IoT-connected
devices impacting their lives in the next three to five years.
“With the coming rollout of 5G connectivity, the age of the Internet of
Things is beginning to unfold,” said Ken Kennedy, president of
technology and product, CSG. “This survey shows that consumers are ready
to embrace connected devices and use IoT technology to make their daily
lives easier. As the IoT market continues to grow, we will see
applications become part of daily life in the home, office environments,
and tomorrow’s cities.”
Key insights uncovered in the report include:
-
Consumers today are wearing their IoT tech. From fitness
trackers to smart watches, nearly half (45 percent) of consumers
surveyed own at least one wearable device today. Wearables are also
seen as the most important IoT device today by 40 percent of consumers.
-
There is a desire to make the “Smart Home” a reality. Currently,
less than a quarter (23 percent) of consumers use smart home devices.
However, the survey found that more than a third (36 percent) are
interested in testing out connected home applications.
-
As the IoT gets more complex, consumers want life to get easier. While
many IoT devices coming to market today offer cutting-edge
advancements or entertaining attributes, consumers want the IoT to
have practical application. In fact, the majority (60 percent) of
consumers see the biggest value of the IoT in making life easier.
About The Digital Future Report: IoT Edition
The Digital Future Report: IoT Editionsurvey sampled consumers
across the US, UK, Canada and Australia. Visit our website for more
results and to download the full report, and join the discussion
with CSG on LinkedIn or Twitter using
the hashtag #IoTFutureReport.
About CSG
CSG simplifies the complexity of business transformation in the digital
age for the most respected communications, media and entertainment
service providers worldwide. With over 35 years of experience, CSG
delivers revenue
management, customer
experience and digital
monetization solutions for every stage of the customer lifecycle.
The company is the trusted partner driving digital transformation for
leading global brands, including Arrow Electronics, AT&T, Bharti Airtel,
Charter Communications, Comcast, DISH, Eastlink, iflix, MTN, TalkTalk,
Telefonica, Telstra and Verizon.
At CSG, we have one vision: flexible, seamless, limitless
communications, information and content services for everyone. For more
information, visit our website at csgi.com
and follow us on LinkedIn,
Twitter
and Facebook.
View source version on businesswire.com:
https://www.businesswire.com/news/home/20180515005308/en/
CSG International
Elise Brassell, +1 303-804-4962
Public
Relations
Elise.brassell@csgi.com
or
Liz
Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
Source: CSG