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CSG has Again Been Recognized as a Gartner Magic Quadrant Leader

February 18, 2019

GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)-- CSG (NASDAQ: CSGS), the trusted partner to simplify the complexity of business transformation in the digital age, announced today that it has been recognized as a Leader in the 2019 Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs.*

The Gartner Magic Quadrant for Integrated Revenue and Customer Management for CSPs evaluates “solutions and companies that provide billing, customer care, rating, charging, pricing, partner relationship management, policy management, mediation, self-service, analytics and other related functions.”

CSG Executive Vice President and President, Technology and Product, Ken Kennedy, in his opinion states the Gartner Magic Quadrant recognition has again shined a spotlight on the strength of CSG’s offering of a comprehensive and flexible IRCM portfolio that provides a clear vision and roadmap to meet all user requirements.

“We believe our ability to deliver a combination of revenue management, digital services monetization and customer experience solutions for our clients has been recognized once again by one of the industry’s premier research and advisory firms, Gartner, Inc.,” Kennedy said.

“At CSG we are constantly challenging ourselves to raise the bar in our commitment to innovation and investment in solutions that add true value to our customers’ business and competitive edge.”

This year’s Gartner Magic Quadrant noted “the integrated revenue and customer management (IRCM) market is composed of communications service providers (CSPs) looking for commercial off-the-shelf software packages that address business-critical revenue and customer management business processes.”

For more information and to access a complimentary copy of the 2019 Gartner Magic Quadrant for Integrated Revenue and Customer Management (IRCM), please find it available through Gartner, Inc., the world's leading research and advisory company. []

Note: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

*Gartner, Magic Quadrant for Integrated Revenue and Customer Management for CSPs, 11 February, 2019 Norbert Scholz, Jouni Forsman, Amresh Nandan, Ramesh Marimuthu []

^Gartner Methodologies, Magic Quadrant,

About CSG

CSG simplifies the complexity of business transformation in the digital age for the most respected communications, media and entertainment service providers worldwide. With over 35 years of experience, CSG delivers revenue management, customer experience and digital monetization solutions for every stage of the customer lifecycle. The company is the trusted partner driving digital transformation for leading global brands, including Arrow Electronics, AT&T, Bharti Airtel, Charter Communications, Comcast, DISH, Eastlink, iflix, MTN, TalkTalk, Telefonica, Telstra and Verizon.

At CSG, we have one vision: flexible, seamless, limitless communications, information and content services for everyone. For more information, visit our website at and follow us on LinkedIn, Twitter and Facebook.

Brad Jones
Public Relations
+1 (303) 200-3001
Liz Bauer
Investor Relations
+1 (303) 804-4065

Source: CSG

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