DENVER, March 31, 2021 –
Forte Payment Systems®
, a CSG® (NASDAQ:
CSGS) company, and CivicPlus today announced a strategic partnership to
offer a full end-to-end payments solution that delivers a superior citizen
engagement digital experience for local governments nationwide.
“The ability for local government agencies to provide services online is a
core component to meeting the needs of the citizens they serve,” said Ryan
Strait, CivicPlus senior product director. “We are excited to
partner with Forte and offer the public sector a full solutions suite that provides ease of u se and process efficiencies along with a high level of security and stability needed to ensure a seamless payments experience.”
Together, Forte and CivicPlus will offer a solution that accelerates the
evolution of traditional payments services that meets the needs of today’s
digital-savvy citizen while providing key capabilities needed to drive an
industry-leading online payments experience:
-
Enhanced security
: E2E encryption protects sensitive card data throughout the
transaction lifecycle.
-
Seamless payments
: Secure, online payments received instantly through an intuitive, easy
to use platform.
-
Check processing with verification:
Gives government agencies the ability to accept checks with confidence,
providing checking account validation. Verification capabilities meet
new requirements set forth by Nacha.
-
Updated payment status:
Automatically records the payments status to keep the system updated in
real-time.
“For years,
Forte
has been
a trusted payments provider for local government agencies and
municipalities nationwide, delivering a
robust, secure and
innovative technology suite to support
acceptance and processing of payments
,” said Jeff Thorness, president of Forte, CSG’s Payments solutions
unit."
Our partnership with CivicPlus will allow us to expand our offerings
and reach more than 4,000 local governments serving 250 million
citizens and provide them with a seamless online payments experience.”
With a 20-year history in processing ACH transactions, Forte delivers
innovative and secure payment solutions that help businesses and government
agencies reduce transaction costs, mitigate risk, and increase
efficiencies. The company was recently named a Preferred Partner for
Account Validation by Nacha, recognized for offering products and services
that increase or enhance the use of secure ACH payments, information and
messaging by financial institutions and end-user entities.
About Forte, A CSG Company
Forte Payment Systems delivers innovative and flexible payment solutions
that help organizations maximize the effectiveness of their payment
operations and increase revenue. The company offers a scalable and secure
suite of payment processing solutions that support ACH and card payments
made via any device or channel, enabling companies to transform their
payment operations into a competitive business strategy. Forte is a part of
CSG’s award-winning suite of innovative revenue and customer management
solutions that help companies acquire, monetize, engage, and retain
customers.
For more than 35 years, CSG has simplified the complexity of business,
delivering innovative customer engagement solutions that help companies
acquire, monetize, engage and retain customers. Operating across more than
120 countries worldwide, CSG manages billions of critical customer
interactions annually, and its award-winning suite of software and services
allow companies across dozens of industries to tackle their biggest
business challenges and thrive in an ever-changing marketplace. CSG is the
trusted provider for driving digital innovation for hundreds of leading
global brands, including Airtel Africa, América Móvil, AT&T, Charter
Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat,
Mastercard, Maximus, Microsoft, Mobily, MTN, New Leaf Service Contracts,
State of California DMV, TalkTalk and Telstra. To learn more, visit our
website at csgi.com and connect with us
on LinkedIn and Twitter.
Copyright © 2021 CSG Systems International, Inc. and/or its affiliates
(“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems
International, Inc. All third-party trademarks, service marks, and/or
product names which are referenced in this document are the property of
their respective owners, and all rights therein are reserved.
Contacts:
Brad Jones
Global / North America / Asia-Pacific Public Relations
CSG
+1 (303) 200-3001
brad.jones@csgi.com
Kristine Østergaard
CSG
Europe / Middle East / Africa Public Relations
+44 (0)75 0051 8412
kristine.ostergaard@csgi.com
John Rea
Investor Relations
CSG
+1 (210) 687 4409
john.rea@csgi.com
About CivicPlus
CivicPlus provides integrated technology solutions for over 4,000 local
governments and their over 250 million citizens. Its solutions enable
municipalities of all sizes to rapidly and efficiently migrate traditional
citizen services online to meet the new online imperative of local
government. Our solutions include website content management, agenda and
meeting management, parks and recreation management, citizen request and
work order management, employee management, routine and mass notification
software, and ready-to-use mobile apps and forms. For more information,
visit civicplus.com.
Contact:
Jessica Marabella
Media and Communications Manager
CivicPlus
marabell@civicplus.com