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Csg Systems International Reports Fourth Quarter 2021 Results

February 01, 2022
  • CSG Grows Revenue 6% and Surpasses $1Billion in Annual Revenue in 2021
  • Issued Growth-Oriented 2022 Financial Guidance Targets
  • Boosted Dividend by 6% in ’22 Representing our 9th Straight Year of Increased Payout

DENVER--(February 1, 2022)CSG (NASDAQ: CSGS) today reported results for the quarter and year ended December 31, 2021.

Financial Results:

Fourth quarter 2021 financial results:

  • Total revenue was $275.0 million and total non-GAAP adjusted revenue was $257.6 million.
  • GAAP operating income was $27.9 million, or 10.1% of total revenue, and non-GAAP operating income was $40.2 million, or 15.6% of non-GAAP adjusted revenue.
  • GAAP earnings per diluted share (EPS) was $0.54 and non-GAAP EPS was $0.83.
  • Cash flows from operations were $51.9 million, with a non-GAAP free cash flow of $47.9 million.

Full year 2021 financial results:

  • Total revenue was $1,046.5 million and non-GAAP adjusted revenue was $979.8 million.
  • GAAP operating income was $2 million, or 11.9% of total revenue, and non-GAAP operating income was $161.7 million, or 16.5% of non-GAAP adjusted revenue.
  • GAAP EPS was $2.26 and non-GAAP EPS was $3.35.
  • Cash flows from operations were $140.2 million, with non-GAAP free cash flow of $113.7 million.

Shareholder Returns:

  • In November 2021, CSG declared its quarterly cash dividend of $0.25 per share of common stock, or a total of approximately $8 million, to shareholders, bringing total 2021 dividends to approximately $33 million.
  • In January 2022, CSG’s Board of Directors approved a 6% increase in CSG’s cash dividend, with quarterly payments of $0.265 per share of common stock to be paid in March 2022.
  • During the quarter and full year 2021, CSG repurchased under its stock repurchase program, approximately 295,000 shares of its common stock for approximately $16 million and approximately 732,000 shares of its common stock for approximately $36 million, respectively.

Business Activities:

  • In November, CSG extended its contract with Charter, its largest client, through December 31, 2027.
  • In October, CSG extended its contract with DISH through June 30, 2026.
  • During the year we closed three meaningful acquisitions (Kitewheel, Tango Telecom, and DGIT Systems).

“Over the past year, I have highlighted how CSG will win big in the market and consistently outperform by investing in our culture, talent, and future-ready SaaS platforms,” said Brian Shepherd, President and Chief Executive Officer of CSG. “Our 2021 results prove that we are delivering on this commitment as we built accelerated momentum across our global business. We reported our best organic revenue growth in over a decade and crossed the $1 billion annual revenue milestone for the first time in our history.  Another highlight of the year was the renewal of our relationship with two long-term CSG customers: DISH and Charter Communications. Specifically, the expansion with Charter represents the largest deal ever signed by CSG as we become the revenue management provider of choice for all 32 million Charter subscribers across their residential and small-and-medium-sized business footprints.”

“With these wins and our continued strong sales success, we are positioned for solid top and bottom-line growth in 2022 and beyond. Looking ahead, CSG is laser focused on creating meaningful value for our customers, our employees and our shareholders, accelerating our organic revenue growth, closing good new strategic acquisitions, and diversifying into larger and faster growth industry verticals,” Shepherd added.

Financial Overview (unaudited)

(in thousands, except per share amounts and percentages):

 

 

Quarter Ended December 31,

 

 

Year Ended December 31,

 

 

 

 

 

 

 

 

 

 

 

Percent

 

 

 

 

 

 

 

 

 

 

Percent

 

 

 

2021

 

 

2020

 

 

Changed

 

 

2021

 

 

2020

 

 

Changed

 

GAAP Results:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Revenue...........................

 

$

275,025

 

 

$

260,487

 

 

 

5.6%

 

$

1,046,487

 

 

$

990,533

 

 

 

5.6%

Operating Income..............

 

 

27,880

 

 

 

23,675

 

 

 

17.8%

 

 

124,186

 

 

 

105,556

 

 

 

17.6%

Operating Margin Percentage.......................

 

 

10.1%

 

 

9.1%

 

 

 

 

 

 

11.9%

 

 

10.7%

 

 

 

 

EPS..................................

 

$

0.54

 

 

$

0.41

 

 

 

31.7%

 

$

2.26

 

 

$

1.82

 

 

 

24.2%

Non-GAAP Results:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Adjusted Revenue.............

 

$

257,648

 

 

$

243,248

 

 

 

5.9%

 

$

979,765

 

 

$

922,862

 

 

 

6.2%

Operating Income..............

 

 

40,152

 

 

 

42,987

 

 

 

(6.6%)

 

 

161,713

 

 

 

154,887

 

 

 

4.4%

Adjusted Operating Margin Percentage....................

 

 

15.6%

 

 

17.7%

 

 

 

 

 

 

16.5%

 

 

16.8%

 

 

 

 

EPS..................................

 

$

0.83

 

 

$

0.90

 

 

 

(7.8%)

 

$

3.35

 

 

$

3.12

 

 

 

7.4%

For additional information and reconciliations regarding CSG’s use of non-GAAP financial measures, please refer to the attached Exhibit 2 and the Investor Relations section of CSG’s website at csgi.com.

Results of Operations

GAAP Results:  Total revenue for the fourth quarter of 2021 was $275.0 million, a 5.6% increase when compared to revenue of $260.5 million for the fourth quarter of 2020.  Total revenue for the full year 2021 was $1,046.5 million, a 5.6% increase when compared to revenue of $990.5 million for the full year 2020. The increases in revenue can be primarily attributed to the continued growth of CSG’s revenue management solutions, as the majority of the increase was attributed to organic growth. 

GAAP operating income for the fourth quarter of 2021 was $27.9 million, or 10.1% of total revenue, compared to $23.7 million, or 9.1% of total revenue, for the fourth quarter of 2020.  GAAP operating income for the full year 2021 was $124.2 million, or 11.9% of total revenue, compared to $105.6 million, or 10.7% of total revenue, for the full year 2020. 

GAAP EPS for the fourth quarter of 2021 was $0.54, as compared to $0.41 for the fourth quarter of 2020.  GAAP EPS for the full year 2021 was $2.26, compared to $1.82 for the full year 2020. 

            Non-GAAP Results:  Non-GAAP adjusted revenue for the fourth quarter of 2021 was $257.6 million, a 5.9% increase when compared to non-GAAP adjusted revenue of $243.2 million for the fourth quarter of 2020.  Total non-GAAP adjusted revenue for the full year 2021 was $979.8 million, a 6.2% increase when compared to $922.9 million for the full year 2020.  The increases in non-GAAP adjusted revenue between periods are primarily due to the factors discussed above. 

Non-GAAP operating income for the fourth quarter of 2021 was $40.2 million, or 15.6% of total non-GAAP adjusted revenue, compared to $43.0 million, or 17.7% of total non-GAAP adjusted revenue for the fourth quarter of 2020.  Non-GAAP operating income for the full year 2021 was $161.7 million, or 16.5% of total non-GAAP adjusted revenue, compared to $154.9 million, or 16.8% of total non-GAAP adjusted revenue for the full year 2020.  

Non-GAAP EPS for the fourth quarter of 2021 was $0.83 compared to $0.90 for the fourth quarter of 2020.  Non-GAAP EPS for the full year 2021 was $3.35 compared to $3.12 for the full year 2020.

Balance Sheet and Cash Flows

Cash, cash equivalents and short-term investments as of December 31, 2021 were $233.7 million compared to $224.5 million as of September 30, 2021 and $240.3 million as of December 31, 2020.  CSG had net cash flows from operations for the fourth quarters ended December 31, 2021 and 2020 of $51.9 million and $56.9 million, respectively, and had non-GAAP free cash flow of $47.9 million and $51.7 million, respectively.  For the year ended December 31, 2021 and 2020, CSG generated net cash flows from operations of $140.2 million and $173.0 million, respectively, and had non-GAAP free cash flow of $113.7 million and $143.6 million, respectively. 

Summary of Financial Guidance

CSG’s financial guidance for the full year 2022 is as follows:

GAAP Measures:

 

 

Revenue..........................................................................

 

$1,070 - $1,110 million

Non-GAAP Measures:

 

 

Adjusted Revenue............................................................

 

$1,000 - $1,033 million

Adjusted Operating Margin Percentage.............................

 

16.5% - 17.0%

EPS................................................................................

 

$3.44 - $3.68

Adjusted EBITDA.............................................................

 

$225 - $236 million

Free Cash Flow...............................................................

 

$115 - $125 million

For additional information and reconciliations regarding CSG’s use of non-GAAP financial measures, please refer to the attached Exhibit 2 and the Investor Relations section of CSG’s website at csgi.com.

Conference Call

CSG will host a conference call on Tuesday, February 1, 2022 at 5:00 p.m. ET, to discuss CSG’s fourth quarter and full year results for 2021.  The call will be carried live and archived on the Internet.  A link to the conference call is available at http://ir.csgi.com.  In addition, to reach the conference by phone, call 1-888-412-4131 and use the passcode 2327393.

Additional Information

For information about CSG, please visit CSG’s web site at csgi.com.  Additional information can be found in the Investor Relations section of the website.

About CSG

CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. Our cloud-first architecture and customer-obsessed mindset help companies around the world launch new digital services, expand into new markets, and create dynamic experiences that capture new customers and build brand loyalty. For nearly 40 years, CSG’s technologies and people have helped some of the world’s most recognizable brands solve their toughest business challenges and evolve to meet the demands of today’s digital economy with future-ready solutions that drive exceptional customer experiences. With 5,000 employees in over 20 countries, CSG is the trusted technology provider for leading global brands in telecommunications, retail, financial services and healthcare. Our solutions deliver real world outcomes to more than 900 customers in over 120 countries. To learn more, visit us at csgi.com and connect with us on LinkedIn and Twitter.

Forward-Looking Statements

This news release contains forward-looking statements as defined under the Securities Act of 1933, as amended, that are based on assumptions about a number of important factors and involve risks and uncertainties that could cause actual results to differ materially from what appears in this news release.  Some of these key factors include, but are not limited to the following items:  

  • CSG’s business may be disrupted, and its results of operations and cash flows adversely affected by the COVID-19 pandemic;
  • CSG derives over forty percent of its revenue from its two largest customers;
  • Continued market acceptance of CSG’s products and services;     
  • CSG’s ability to continuously develop and enhance products in a timely, cost-effective, technically advanced and competitive manner;
  • CSG’s ability to deliver its solutions in a timely fashion within budget, particularly large and complex software implementations;
  • CSG’s dependency on the global telecommunications industry, and in particular, the North American telecommunications industry;
  • CSG’s ability to meet its financial expectations;
  • Increasing competition in CSG’s market from companies of greater size and with broader presence;
  • CSG’s ability to successfully integrate and manage acquired businesses or assets to achieve expected strategic, operating and financial goals;
  • CSG’s ability to protect its intellectual property rights;
  • CSG’s ability to maintain a reliable, secure computing environment;
  • CSG’s ability to conduct business in the international marketplace;
  • CSG’s ability to comply with applicable U.S. and International laws and regulations; and
  • Fluctuations in credit market conditions, general global economic and political conditions, and foreign currency exchange rates.

This list is not exhaustive, and readers are encouraged to review the additional risks and important factors described in CSG’s reports on Forms 10-K and 10-Q and other filings made with the SEC.

For more information, contact:

John Rea, Investor Relations 

(210) 687-4409                                                            

E-mail: john.rea@csgi.com

CSG SYSTEMS INTERNATIONAL, INC.

CONDENSED CONSOLIDATED BALANCE SHEETS-UNAUDITED  

(in thousands)

 

 

December 31,

 

 

December 31,

 

 

 

2021

 

 

2020

 

ASSETS

 

 

 

 

 

 

 

 

Current assets:

 

 

 

 

 

 

 

 

Cash and cash equivalents.....................................................................................................................

 

$

205,635

 

 

$

188,699

 

Short-term investments............................................................................................................................

 

 

28,037

 

 

 

51,598

 

Total cash, cash equivalents and short-term investments..........................................................

 

 

233,672

 

 

 

240,297

 

Settlement and merchant reserve assets.............................................................................................

 

 

186,267

 

 

 

166,031

 

Trade accounts receivable:

 

 

 

 

 

 

 

 

Billed, net of allowance of $4,250 and $3,628..............................................................................

 

 

244,317

 

 

 

226,623

 

Unbilled................................................................................................................................................

 

 

35,802

 

 

 

37,785

 

Income taxes receivable..........................................................................................................................

 

 

6,414

 

 

 

2,167

 

Other current assets.................................................................................................................................

 

 

41,727

 

 

 

41,688

 

Total current assets...........................................................................................................................

 

 

748,199

 

 

 

714,591

 

Non-current assets:

 

 

 

 

 

 

 

 

Property and equipment, net of depreciation of $111,244 and $105,073........................................

 

 

73,580

 

 

 

81,759

 

Operating lease right-of-use assets.......................................................................................................

 

 

86,034

 

 

 

110,756

 

Software, net of amortization of $152,283 and $139,836...................................................................

 

 

29,757

 

 

 

26,453

 

Goodwill......................................................................................................................................................

 

 

321,330

 

 

 

272,322

 

Acquired customer contracts, net of amortization of $114,166 and $105,778................................

 

 

57,207

 

 

 

48,012

 

Customer contract costs, net of amortization of $32,410 and $39,893............................................

 

 

46,618

 

 

 

47,238

 

Deferred income taxes.............................................................................................................................

 

 

8,584

 

 

 

10,205

 

Other assets...............................................................................................................................................

 

 

15,840

 

 

 

20,664

 

Total non-current assets...................................................................................................................

 

 

638,950

 

 

 

617,409

 

Total assets.....................................................................................................................................

 

$

1,387,149

 

 

$

1,332,000

 

LIABILITIES AND STOCKHOLDERS' EQUITY

 

 

 

 

 

 

 

 

Current liabilities:

 

 

 

 

 

 

 

 

Current portion of long-term debt...........................................................................................................

 

$

237,500

 

 

$

14,063

 

Operating lease liabilities.........................................................................................................................

 

 

23,270

 

 

 

22,651

 

Customer deposits....................................................................................................................................

 

 

43,546

 

 

 

39,992

 

Trade accounts payable..........................................................................................................................

 

 

35,397

 

 

 

29,834

 

Accrued employee compensation..........................................................................................................

 

 

91,115

 

 

 

86,289

 

Settlement and merchant reserve liabilities..........................................................................................

 

 

185,276

 

 

 

165,064

 

Deferred revenue......................................................................................................................................

 

 

53,748

 

 

 

52,357

 

Income taxes payable..............................................................................................................................

 

 

398

 

 

 

6,627

 

Other current liabilities.............................................................................................................................

 

 

24,852

 

 

 

19,383

 

Total current liabilities.......................................................................................................................

 

 

695,102

 

 

 

436,260

 

Non-current liabilities:

 

 

 

 

 

 

 

 

Long-term debt, net of unamortized discounts of $3,406 and $5,346..............................................

 

 

137,219

 

 

 

337,154

 

Operating lease liabilities.........................................................................................................................

 

 

70,068

 

 

 

95,926

 

Deferred revenue......................................................................................................................................

 

 

19,599

 

 

 

17,275

 

Income taxes payable..............................................................................................................................

 

 

4,058

 

 

 

2,436

 

Deferred income taxes.............................................................................................................................

 

 

7,752

 

 

 

5,109

 

Other non-current liabilities.....................................................................................................................

 

 

13,107

 

 

 

15,445

 

Total non-current liabilities...............................................................................................................

 

 

251,803

 

 

 

473,345

 

Total liabilities.....................................................................................................................................

 

 

946,905

 

 

 

909,605

 

Stockholders' equity:

 

 

 

 

 

 

 

 

Preferred stock, par value $.01 per share; 10,000 shares authorized; zero shares issued and outstanding.......................................................................................................................................

 

 

-

 

 

 

-

 

Common stock, par value $.01 per share; 100,000 shares authorized; 32,495 and 32,713 shares outstanding..........................................................................................................................

 

 

705

 

 

 

700

 

Additional paid-in capital..........................................................................................................................

 

 

488,303

 

 

 

470,557

 

Treasury stock, at cost; 36,713 and 35,980 shares............................................................................

 

 

(930,106)

 

 

(894,126

Accumulated other comprehensive income (loss):

 

 

 

 

 

 

 

 

Unrealized gains on short-term investments, net of tax..............................................................

 

 

(6)

 

 

13

 

Cumulative foreign currency translation adjustments..................................................................

 

 

(38,347)

 

 

(31,151)

Accumulated earnings..............................................................................................................................

 

 

916,060

 

 

 

876,402

 

Total CSG stockholders' equity.......................................................................................................

 

 

436,609

 

 

 

422,395

 

Noncontrolling interest.............................................................................................................................

 

 

3,635

 

 

 

-

 

Total stockholders' equity.................................................................................................................

 

 

440,244

 

 

 

422,395

 

Total liabilities and stockholders' equity......................................................................................

 

$

1,387,149

 

 

$

1,332,000

 

 

 

CSG SYSTEMS INTERNATIONAL, INC.

CONDENSED CONSOLIDATED STATEMENTS OF INCOME-UNAUDITED

(in thousands, except per share amounts)

 

 

Quarter Ended

 

 

Year Ended

 

 

 

December 31, 2021

 

 

December 31, 2020

 

 

December 31, 2021

 

 

December 31, 2020

 

 

Revenue.............................................................................

$

275,025

 

 

$

260,487

 

 

$

1,046,487

 

 

$

990,533

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cost of revenue (exclusive of depreciation, shown separately below)...............................................................

 

142,026

 

 

 

135,165

 

 

 

543,211

 

 

 

535,597

 

 

Other operating expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Research and development..........................................

 

35,341

 

 

 

32,822

 

 

 

134,691

 

 

 

122,847

 

 

Selling, general and administrative...............................

 

61,706

 

 

 

61,864

 

 

 

214,694

 

 

 

198,279

 

 

Depreciation.................................................................

 

6,231

 

 

 

5,910

 

 

 

24,835

 

 

 

22,926

 

 

Restructuring and reorganization charges....................

 

1,841

 

 

 

1,051

 

 

 

4,870

 

 

 

5,328

 

 

Total operating expenses........................................

 

247,145

 

 

 

236,812

 

 

 

922,301

 

 

 

884,977

 

 

Operating income...............................................................

 

27,880

 

 

 

23,675

 

 

 

124,186

 

 

 

105,556

 

 

Other income (expense):

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Interest expense...........................................................

 

(3,708)

 

 

(3,606)

 

 

(14,569)

 

 

(15,500)

 

Amortization of original issue discount.........................

 

(671)

 

 

(762)

 

 

(3,021)

 

 

(2,983)

 

Interest and investment income, net.............................

 

79

 

 

 

158

 

 

 

365

 

 

 

1,244

 

 

Other, net......................................................................

 

515

 

 

 

223

 

 

 

(6,015)

 

 

(2,961)

 

Total other...............................................................

 

(3,785)

 

 

(3,987)

 

 

(23,240)

 

 

(20,200)

 

Income before income taxes..............................................

 

24,095

 

 

 

19,688

 

 

 

100,946

 

 

 

85,356

 

 

Income tax provision.....................................................

 

(6,846)

 

 

(6,423)

 

 

(28,615)

 

 

(26,645)

 

Net income.........................................................................

$

17,249

 

 

$

13,265

 

 

$

72,331

 

 

$

58,711

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Weighted-average shares outstanding:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic.............................................................................

 

31,628

 

 

 

31,832

 

 

 

31,776

 

 

 

32,010

 

 

Diluted..........................................................................

 

31,939

 

 

 

32,225

 

 

 

32,010

 

 

 

32,278

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Earnings per common share:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Basic.............................................................................

$

0.55

 

 

$

0.42

 

 

$

2.28

 

 

$

1.83

 

 

Diluted..........................................................................

 

0.54

 

 

 

0.41

 

 

 

2.26

 

 

 

1.82

 

 

 

CSG SYSTEMS INTERNATIONAL, INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS-UNAUDITED

(in thousands)

 

Year Ended

 

 

 

December 31, 2021

 

 

December 31, 2020

 

 

Cash flows from operating activities(1):

 

 

 

 

 

 

 

 

Net income...........................................................................................................................................

$

72,331

 

 

$

58,711

 

 

Adjustments to reconcile net income to net cash provided by operating activities-

 

 

 

 

 

 

 

 

Depreciation..................................................................................................................................

 

24,835

 

 

 

22,926

 

 

Amortization..................................................................................................................................

 

47,966

 

 

 

43,947

 

 

Amortization of original issue discount.....................................................................................

 

3,021

 

 

 

2,983

 

 

Asset impairment.........................................................................................................................

 

1,270

 

 

 

11,030

 

 

(Gain)/loss on short-term investments and other....................................................................

 

(294)

 

 

(123)

 

Loss on extinguishment of debt.................................................................................................

 

132

 

 

 

-

 

 

Loss on acquisition of controlling interest................................................................................

 

6,180

 

 

 

-

 

 

Deferred income taxes................................................................................................................

 

2,388

 

 

 

(1,033)

 

Stock-based compensation........................................................................................................

 

21,400

 

 

 

25,237

 

 

Subtotal............................................................................................................................

 

179,229

 

 

 

163,678

 

 

Changes in operating assets and liabilities, net of acquired amounts:

 

 

 

 

 

 

 

 

Trade accounts receivable, net...........................................................................................

 

(10,702)

 

 

14,659

 

 

Other current and non-current assets and liabilities........................................................

 

(1,527)

 

 

(10,715)

 

Income taxes payable/receivable.......................................................................................

 

(10,174)

 

 

5,405

 

 

Trade accounts payable and accrued liabilities...............................................................

 

(15,607)

 

 

(5,752)

 

Deferred revenue..................................................................................................................

 

(996)

 

 

5,718

 

 

Net cash provided by operating activities...................................................................

 

140,223

 

 

 

172,993

 

 

 

 

 

 

 

 

 

 

 

Cash flows from investing activities:

 

 

 

 

 

 

 

 

Purchases of software, property and equipment...........................................................................

 

(26,562)

 

 

(29,397)

 

Purchases of short-term investments..............................................................................................

 

(66,970)

 

 

(81,824)

 

Proceeds from sale/maturity of short-term investments...............................................................

 

90,452

 

 

 

56,454

 

 

Acquisition of and investments in business, net of cash acquired..............................................

 

(63,626)

 

 

(11,491)

 

Net cash used in investing activities............................................................................

 

(66,706)

 

 

(66,258)

 

 

 

 

 

 

 

 

 

 

Cash flows from financing activities(1):

 

 

 

 

 

 

 

 

Proceeds from issuance of common stock.....................................................................................

 

2,610

 

 

 

2,523

 

 

Payment of cash dividends...............................................................................................................

 

(32,587)

 

 

(31,056)

 

Repurchase of common stock..........................................................................................................

 

(42,253)

 

 

(38,123)

 

Proceeds from long-term debt..........................................................................................................

 

150,000

 

 

 

-

 

 

Payments on long-term debt.............................................................................................................

 

(128,438)

 

 

(10,313)

 

Payments of deferred financing costs.............................................................................................

 

(3,000)

 

 

-

 

 

Settlement and merchant reserve activity.......................................................................................

 

20,277

 

 

 

(15,144)

 

Net cash used in financing activities...........................................................................

 

(33,391)

 

 

(92,113)

 

Effect of exchange rate fluctuations on cash, cash equivalents and restricted cash...............

 

(2,954)

 

 

2,454

 

 

 

 

 

 

 

 

 

 

 

Net increase in cash, cash equivalents and restricted cash...............................................................

 

37,172

 

 

 

17,076

 

 

 

 

 

 

 

 

 

 

 

Cash, cash equivalents and restricted cash, beginning of period.....................................................

 

354,730

 

 

 

337,654

 

 

Cash, cash equivalents and restricted cash, end of period................................................................

$

391,902

 

 

$

354,730

 

 

 

 

 

 

 

 

 

 

 

Supplemental disclosures of cash flow information:

 

 

 

 

 

 

 

 

Cash paid during the period for-

 

 

 

 

 

 

 

 

Interest...........................................................................................................................................

$

12,882

 

 

$

13,681

 

 

Income taxes................................................................................................................................

 

36,690

 

 

 

22,431

 

 

 

 

 

 

 

 

 

 

 

Reconciliation of cash, cash equivalents and restricted cash:

 

 

 

 

 

 

 

 

Cash and cash equivalents...............................................................................................................

$

205,635

 

 

$

188,699

 

 

Settlement and merchant reserve assets.......................................................................................

 

186,267

 

 

 

166,031

 

 

Total cash, cash equivalents and restricted cash.............................................................................

$

391,902

 

 

$

354,730

 

 

  • Beginning with the second quarter of 2021, CSG reclassified certain cash flows related to settlement and merchant reserve assets and liabilities from cash flows from operating activities to cash flows from financing activities within the Condensed Consolidated Statements of Cash Flows. Prior period amounts have been reclassified to conform to the current period presentation.   

 

EXHIBIT 1

CSG SYSTEMS INTERNATIONAL, INC.

SUPPLEMENTAL REVENUE ANALYSIS

Revenue by Significant Customers: 10% or more of Revenue

 

 

Quarter Ended

 

 

Quarter Ended

 

 

 

December 31, 2021

 

 

December 31, 2020

 

 

 

Amount

 

 

% of Revenue

 

 

Amount

 

 

% of Revenue

 

Charter...............................

 

$

57,332

 

 

 

21%

 

$

54,121

 

 

 

21%

Comcast.............................

 

 

54,861

 

 

 

20%

 

 

54,845

 

 

 

21%

 

 

 

Year Ended

 

 

Year Ended

 

 

 

December 31, 2021

 

 

December 31, 2020

 

 

 

Amount

 

 

% of Revenue

 

 

Amount

 

 

% of Revenue

 

Charter................................

 

$

221,148

 

 

 

21%

 

$

209,400

 

 

 

21%

Comcast..............................

 

 

215,944

 

 

 

21%

 

 

213,290

 

 

 

22%

Revenue by Vertical

 

 

Quarter Ended

 

 

Quarter Ended

 

 

 

December 31,

 

 

December 31,

 

 

 

2021

 

 

2020

 

Broadband/Cable/Satellite..................................

 

 

55%

 

 

56%

Telecommunications...........................................

 

 

20%

 

 

22%

All other.............................................................

 

 

25%

 

 

22%

Total revenue..................................................

 

 

100%

 

 

100%

 

  

 

 

Year Ended

 

 

Year Ended

 

 

 

 

December 31,

 

 

December 31,

 

 

 

2021

 

 

2020

 

Broadband/Cable/Satellite...............................

 

 

57%

 

 

58%

Telecommunications........................................

 

 

19%

 

 

19%

All other..........................................................

 

 

24%

 

 

23%

Total revenue................................................

 

 

100%

 

 

100%

                         

Revenue by Geography

 

 

Quarter Ended

 

 

 

Quarter Ended

 

 

 

December 31,

 

 

 

December 31,

 

 

 

2021

 

 

 

2020

 

Americas........................................................

 

 

83%

 

 

 

84%

Europe, Middle East and Africa........................

 

 

13%

 

 

 

12%

Asia Pacific.....................................................

 

 

4%

 

 

 

4%

.. Total revenue...............................................

 

 

100%

 

 

 

100%

 

 

 

Year Ended

 

 

Year Ended

 

 

 

December 31,

 

 

December 31,

 

 

 

2021

 

 

2020

 

Americas.........................................................

 

 

85%

 

 

86%

Europe, Middle East and Africa.........................

 

 

11%

 

 

10%

Asia Pacific......................................................

 

 

4%

 

 

4%

Total revenue................................................

 

 

100%

 

 

100%

EXHIBIT 2

CSG SYSTEMS INTERNATIONAL, INC.

DISCLOSURES FOR NON-GAAP FINANCIAL MEASURES

Use of Non-GAAP Financial Measures and Limitations

To supplement its condensed consolidated financial statements presented in accordance with generally accepted accounting principles (GAAP), CSG uses non-GAAP adjusted revenue, non-GAAP operating income, non-GAAP adjusted operating margin percentage, non-GAAP EPS, non-GAAP adjusted EBITDA, and non-GAAP free cash flow.  CSG believes that these non-GAAP financial measures, when reviewed in conjunction with its GAAP financial measures, provide investors with greater transparency to the information used by CSG’s management in its financial and operational decision making.  CSG uses these non-GAAP financial measures for the following purposes:

  • Certain internal financial planning, reporting, and analysis;
  • Forecasting and budgeting;
  • Certain management compensation incentives; and
  • Communications with CSG’s Board of Directors, stockholders, financial analysts, and investors.

These non-GAAP financial measures are provided with the intent of providing investors with the following information:

  • A more complete understanding of CSG’s underlying operational results, trends, and cash generating capabilities;
  • Consistency and comparability with CSG’s historical financial results; and
  • Comparability to similar companies, many of which present similar non-GAAP financial measures to investors.

Non-GAAP financial measures are not measures of performance under GAAP, and therefore should not be considered in isolation or as a substitute for GAAP financial information.  Limitations with the use of non-GAAP financial measures include the following items:

  • Non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles;
  • The way in which CSG calculates non-GAAP financial measures may differ from the way in which other companies calculate similar non-GAAP financial measures;
  • Non-GAAP financial measures do not include all items of income and expense that affect CSG’s operations and that are required by GAAP to be included in financial statements;
  • Certain adjustments to CSG’s non-GAAP financial measures result in the exclusion of items that are recurring and will be reflected in CSG’s financial statements in future periods; and
  • Certain charges excluded from CSG’s non-GAAP financial measures are cash expenses, and therefore do impact CSG’s cash position.

CSG compensates for these limitations by relying primarily on its GAAP results and using non-GAAP financial measures as a supplement only.  Additionally, CSG provides specific information regarding the treatment of GAAP amounts considered in preparing the non-GAAP financial measures and reconciles each n    on-GAAP financial measure to the most directly comparable GAAP measure.

Non-GAAP Financial Measures: Basis of Presentation

The table below outlines the exclusions from CSG’s non-GAAP financial measures:

Non-GAAP Exclusions

 

Adjusted Revenue

 

Operating Income

 

Adjusted Operating Margin Percentage

 

EPS

Transaction fees...................................

 

X

 

 

X

 

Restructuring and reorganization charges................................................

 

 

X

 

X

 

X

Executive transition costs......................

 

 

X

 

X

 

X

Acquisition-related expenses:

 

 

 

 

 

 

 

 

Amortization of acquired intangible assets.............................................

 

 

X

 

X

 

X

Earn-out compensation....................

 

 

X

 

X

 

X

Transaction-related costs.................

 

 

X

 

X

 

X

Stock-based compensation...................

 

 

X

 

X

 

X

Amortization of original issue discount (“OID”)................................................

 

 

 

 

X

Gain (loss) on extinguishment of debt....

 

 

 

 

X

Gain (loss) on acquisitions or dispositions..........................................

 

 

 

 

X

Unusual income tax matters..................

 

 

 

 

X

CSG believes that excluding certain items in calculating its non-GAAP financial measures provides meaningful supplemental information regarding CSG’s performance and these items are excluded for the following reasons:

  • Transaction fees are primarily comprised of interchange and other payment-related fees paid, in conjunction with the delivery of service to customers under CSG’s payment services contracts, to third-party payment processors and financial institutions by CSG.  Because CSG controls the integrated service provided under its payment services customer contracts, these transaction fees are presented gross, and not netted against revenue; however, other payments companies who do not provide and/or control an integrated service present their revenue net of transaction fees. The exclusion of these fees in calculating CSG’s non-GAAP adjusted revenue provides management and investors an additional means to use to compare CSG’s current revenue with historical and future periods, as well as with other payments companies.
  • Restructuring and reorganization charges are expenses that result from cost reduction initiatives and/or significant changes to CSG’s business, to include such things as involuntary employee terminations, changes in management structure, divestitures of businesses, facility consolidations and abandonments, and fundamental reorganizations impacting operational focus and direction. These charges are not considered reflective of CSG’s recurring business operating results.  The exclusion of these items in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.
  • Executive transition costs include expenses incurred related to a departure of a CSG executive officer under the terms of the related separation agreement. These types of costs are not considered reflective of CSG’s recurring business operating results.  The exclusion of these costs in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.
  • Acquisition-related expenses include amortization of acquired intangible assets, earn-out compensation, and transaction-related costs. Transaction-related costs, which typically include expenses related to legal, accounting, and other professional services, are direct and incremental expenses related to business acquisitions, and thus, are not considered reflective of CSG’s recurring business operating results.  The total amount of acquisition-related expenses can vary significantly between periods based on the number and size of acquisition activities, previously acquired intangible assets becoming fully amortized, and ultimate realization of earn-out compensation.  In addition, the timing of these expenses may not directly correlate with underlying performance of the CSG’s operations.  Therefore, the exclusion of acquisition-related expenses in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.
  • Stock-based compensation results from CSG’s issuance of equity awards to its employees under incentive compensation programs. The amount of this incentive compensation in any period is not generally linked to the level of performance by employees or CSG.  The exclusion of these expenses in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to evaluate the non-cash expense related to compensation included in CSG’s results of operations, and therefore, the exclusion of this item allows investors to further evaluate the cash generating capabilities of CSG’s business.
  • The convertible notes OID is the result of allocating a portion of the principal balance of the debt at issuance to the equity component of the instrument, as required under current accounting rules. This OID is then amortized to interest expense over the life of the respective convertible debt instrument.  The interest expense related to the amortization of the OID is a non-cash expense, and therefore, the exclusion of this item allows investors to further evaluate the cash interest costs of CSG’s convertible notes for cash flow, liquidity, and debt service purposes.
  • Gains and losses related to the extinguishment of debt are a result of the refinancing of CSG’s credit agreement and/or repurchase of CSG’s convertible notes. These activities are not considered reflective of CSG’s recurring business operating results.  Any resulting gain or loss is generally non-cash income or expense, and therefore, the exclusion of these items allows investors to further evaluate the cash impact of these activities for cash flow and liquidity purposes.  In addition, the exclusion of these gains and losses in calculating CSG’s non-GAAP EPS allows management and investors an additional means to compare CSG’s current operating results with historical and future periods. 
  • Gains or losses related to the acquisition or disposition of certain of CSG’s business activities are not considered reflective of CSG’s recurring business operating results. Any resulting gain or loss is generally non-cash income or expense, and therefore, the exclusion of these items allows investors to further evaluate the cash impact of these activities for cash flow and liquidity purposes.  In addition, the exclusion of these gains and losses in calculating CSG’s non-GAAP EPS allows management and investors an additional means to compare CSG’s current operating results with historical and future periods. 
  • Unusual items within CSG’s quarterly and/or annual income tax expense can occur from such things as income tax accounting timing matters, income taxes related to unusual events, or as a result of different treatment of certain items for book accounting and income tax purposes.  Consideration of such items in calculating CSG’s non-GAAP financial measures allows management and investors an additional means to compare CSG’s current financial results with historical and future periods.

CSG also reports non-GAAP adjusted EBITDA and non-GAAP free cash flow.  Management believes non-GAAP adjusted EBITDA is a useful measure to investors in evaluating CSG’s operating performance, debt servicing capabilities, and enterprise valuation.  CSG defines non-GAAP adjusted EBITDA as income before interest, income taxes, depreciation, amortization, stock-based compensation, foreign currency transaction adjustments, acquisition-related expenses, and unusual items, such as restructuring and reorganization charges, executive transition costs, gains and losses related to the extinguishment of debt, and gains and losses on acquisitions or dispositions, as discussed above.  Additionally, management uses non-GAAP free cash flow, among other measures, to assess its financial performance and cash generating capabilities, and believes that it is useful to investors because it shows CSG’s cash available to service debt, make strategic acquisitions and investments, repurchase its common stock, pay cash dividends, and fund ongoing operations.  CSG defines non-GAAP free cash flow as net cash flows from operating activities less the purchases of software, property and equipment.

Non-GAAP Financial Measures

Non-GAAP Adjusted Revenue:

The reconciliations of GAAP revenue to non-GAAP adjusted revenue for the indicated periods are as follows (in thousands):

 

 

Quarter Ended

December 31,

 

 

Year Ended

December 31,

 

 

 

2021

 

 

2020

 

 

2021

 

 

2020

 

GAAP revenue.......................................

 

$

275,025

 

 

$

260,487

 

 

$

1,046,487

 

 

$

990,533

 

Less:  Transaction fees..........................

 

 

(17,377)

 

 

(17,239)

 

 

(66,722)

 

 

(67,671)

Non-GAAP adjusted revenue..................

 

$

257,648

 

 

$

243,248

 

 

$

979,765

 

 

$

922,862

 

Non-GAAP Operating Income:

The reconciliations of GAAP operating income to non-GAAP operating income for the indicated periods are as follows (in thousands, except percentages):

 

 

Quarter Ended December 31,

 

 

Year Ended

December 31,

 

 

 

2021

 

 

2020

 

 

2021

 

 

2020

 

GAAP operating income...........

 

$

27,880

 

 

$

23,675

 

 

$

124,186

 

 

$

105,556

 

Restructuring and reorganization charges (1).......

 

 

1,841

 

 

 

1,051

 

 

 

4,870

 

 

 

5,328

 

Executive transition costs (1)....

 

 

443

 

 

 

11,226

 

 

 

503

 

 

 

13,012

 

Acquisition-related expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Amortization of acquired intangible assets...............

 

 

3,573

 

 

 

2,681

 

 

 

11,645

 

 

 

11,816

 

Earn-out compensation.....

 

 

-

 

 

 

-

 

 

 

(2,521)

 

 

-

 

Transaction-related costs..

 

 

313

 

 

 

(728)

 

 

1,450

 

 

 

(587)

Stock-based compensation (1).

 

 

6,102

 

 

 

5,082

 

 

 

21,580

 

 

 

19,762

 

Non-GAAP operating income...

 

$

40,152

 

 

$

42,987

 

 

$

161,713

 

 

$

154,887

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Non-GAAP adjusted revenue...

 

$

257,648

 

 

$

243,248

 

 

$

979,765

 

 

$

922,862

 

Non-GAAP adjusted operating margin percentage..................

 

 

15.6%

 

 

17.7%

 

 

16.5%

 

 

16.8%

(1)    Stock-based compensation included in the tables above and following excludes amounts that have been recorded in restructuring and reorganization charges and executive transition costs. 

Non-GAAP EPS:

The reconciliations of GAAP EPS to non-GAAP EPS for the indicated periods are as follows (in thousands, except per share amounts):

 

 

Quarter Ended

 

 

Quarter Ended

 

 

 

December 31, 2021

 

 

December 31, 2020

 

 

 

Amounts

 

 

EPS (4)

 

 

Amounts

 

 

EPS (4)

 

GAAP net income........................

 

$

17,249

 

 

$

0.54

 

 

$

13,265

 

 

$

0.41

 

GAAP income tax provision (3)..........................................................................

 

 

6,846

 

 

 

 

 

 

 

6,423

 

 

 

 

 

GAAP income before income taxes..........................................

 

 

24,095

 

 

 

 

 

 

 

19,688

 

 

 

 

 

Restructuring and reorganization charges (1).................................

 

 

1,841

 

 

 

 

 

 

 

1,051

 

 

 

 

 

Executive transition costs (1)........

 

 

443

 

 

 

 

 

 

 

11,226

 

 

 

 

 

Acquisition-related costs:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Amortization of acquired intangible assets...................

 

 

3,573

 

 

 

 

 

 

 

2,681

 

 

 

 

 

Transaction-related costs......

 

 

313

 

 

 

 

 

 

 

(728)

 

 

 

 

Stock-based compensation (1).....

 

 

6,102

 

 

 

 

 

 

 

5,082

 

 

 

 

 

Amortization of OID.....................

 

 

671

 

 

 

 

 

 

 

762

 

 

 

 

 

Non-GAAP income before income taxes..........................................

 

 

37,038

 

 

 

 

 

 

 

39,762

 

 

 

 

 

Non-GAAP income tax provision (3)..............................................

 

 

(10,650)

 

 

 

 

 

 

(10,864)

 

 

 

 

Non-GAAP net income.................

 

$

26,388

 

 

$

0.83

 

 

$

28,898

 

 

$

0.90

 

 

 

 

Year Ended

 

 

Year Ended

 

 

 

December 31, 2021

 

 

December 31, 2020

 

 

 

Amounts

 

 

EPS (4)

 

 

Amounts

 

 

EPS (4)

 

GAAP net income........................

 

$

72,331

 

 

$

2.26

 

 

$

58,711

 

 

$

1.82

 

GAAP income tax provision (3).....

 

 

28,615

 

 

 

 

 

 

 

26,645

 

 

 

 

 

GAAP income before income taxes...........................................

 

 

100,946

 

 

 

 

 

 

 

85,356

 

 

 

 

 

Restructuring and reorganization charges (1)..................................

 

 

4,870

 

 

 

 

 

 

 

5,328

 

 

 

 

 

Executive transition costs (1)........

 

 

503

 

 

 

 

 

 

 

13,012

 

 

 

 

 

Acquisition-related expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Amortization of acquired intangible assets...................

 

 

11,645

 

 

 

 

 

 

 

11,816

 

 

 

 

 

Earn-out compensation.........

 

 

(2,52)

 

 

 

 

 

 

-

 

 

 

 

 

Transaction-related costs......

 

 

1,450

 

 

 

 

 

 

 

(587)

 

 

 

 

Stock-based compensation (1).....

 

 

21,580

 

 

 

 

 

 

 

19,762

 

 

 

 

 

Amortization of OID.....................

 

 

3,021

 

 

 

 

 

 

 

2,983

 

 

 

 

 

Loss on acquisition of controlling interest (2)...................................

 

 

6,180

 

 

 

 

 

 

 

-

 

 

 

 

 

Non-GAAP income before income taxes...........................................

 

 

147,674

 

 

 

 

 

 

 

137,670

 

 

 

 

 

Non-GAAP income tax provision (3)...............................................

 

 

(40,522)

 

 

 

 

 

 

(36,978)

 

 

 

 

Non-GAAP net income.................

 

$

107,152

 

 

$

3.35

 

 

$

100,692

 

 

$

3.12

 

(2)   During the third quarter of 2021, CSG acquired a controlling interest in a mobile money fintech payment company that it previously held only an equity interest in. Upon acquisition of the controlling interest, CSG recognized a non-cash loss in other income (expense) related to the fair value remeasurement of the pre-existing equity investment.

(3)   For the fourth quarter and year ended December 31, 2021 the GAAP effective income tax rate was approximately 28% for both periods, and the non-GAAP effective income tax rate was approximately 29% and 27%, respectively.  For the fourth quarter and year ended December 31, 2020 the GAAP effective income tax rates were approximately 33% and 31%, respectively, and the non-GAAP effective income tax rate was approximately 27% for both periods.  

 (4)   The outstanding diluted shares for the fourth quarter and year ended December 31, 2021 were 31.9 million and 32.0 million, respectively, and for the fourth quarter and year ended December 31, 2020 were 32.2 million and 32.3 million, respectively.

Non-GAAP Adjusted EBITDA:

CSG’s calculation of non-GAAP adjusted EBITDA and the reconciliation of CSG’s non-GAAP adjusted EBITDA measure to GAAP net income is provided below for the indicated periods (in thousands, except percentages):

 

 

Quarter Ended

 

 

Year Ended

 

 

 

December 31,

 

 

December 31,

 

 

 

2021

 

 

2020

 

 

2021

 

 

2020

 

GAAP net income...................................

 

$

17,249

 

 

$

13,265

 

 

$

72,331

 

 

$

58,711

 

GAAP income tax provision...................

 

 

6,846

 

 

 

6,423

 

 

 

28,615

 

 

 

26,645

 

Interest expense (5).............................

 

 

3,708

 

 

 

3,606

 

 

 

14,569

 

 

 

15,500

 

Amortization of OID..............................

 

 

671

 

 

 

762

 

 

 

3,021

 

 

 

2,983

 

Interest and investment income and other, net (7)........................................

 

 

(594)

 

 

(381)

 

 

5,650

 

 

 

1,717

 

GAAP operating income..........................

 

 

27,880

 

 

 

23,675

 

 

 

124,186

 

 

 

105,556

 

Restructuring and reorganization charges (1)..........................................

 

 

1,841

 

 

 

1,051

 

 

 

4,870

 

 

 

5,328

 

Executive transition costs (1)................

 

 

443

 

 

 

11,226

 

 

 

503

 

 

 

13,012

 

Acquisition-related expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Amortization of acquired intangible assets (6)........................................

 

 

3,573

 

 

 

2,681

 

 

 

11,645

 

 

 

11,816

 

Earn-out compensation....................

 

 

-

 

 

 

-

 

 

 

(2,521)

 

 

-

 

Transaction-related costs.................

 

 

313

 

 

 

(728)

 

 

1,450

 

 

 

(587)

Stock-based compensation (1)..............

 

 

6,102

 

 

 

5,082

 

 

 

21,580

 

 

 

19,762

 

Amortization of other intangible assets (6).......................................................

 

 

3,383

 

 

 

3,400

 

 

 

13,316

 

 

 

13,216

 

Amortization of customer contract costs (6).......................................................

 

 

6,247

 

 

 

4,432

 

 

 

21,218

 

 

 

17,190

 

Depreciation........................................

 

 

6,231

 

 

 

5,910

 

 

 

24,835

 

 

 

22,926

 

Non-GAAP adjusted EBITDA..................

 

$

56,013

 

 

$

56,729

 

 

$

221,082

 

 

$

208,219

 

Non-GAAP adjusted EBITDA as a percentage of non-GAAP adjusted revenue..........................................

 

 

21.7%

 

 

23.3%

 

 

22.6%

 

 

22.6%

 

(5)    Interest expense includes amortization of deferred financing costs as provided in Note 6 below.

(6)    Amortization on the statement of cash flows is made up of the following items for the indicated periods (in thousands):

 

 

Quarter Ended

 

 

Year Ended

 

 

 

December 31,

 

 

December 31,

 

 

 

2021

 

 

2020

 

 

2021

 

 

2020

 

Amortization of acquired intangible assets....

 

$

3,573

 

 

$

2,681

 

 

$

11,645

 

 

$

11,816

 

Amortization of other intangible assets.........

 

 

3,383

 

 

 

3,400

 

 

 

13,316

 

 

 

13,216

 

Amortization of customer contract costs.......

 

 

6,247

 

 

 

4,432

 

 

 

21,218

 

 

 

17,190

 

Amortization of deferred financing costs.......

 

 

449

 

 

 

436

 

 

 

1,787

 

 

 

1,725

 

Total amortization..................................

 

$

13,652

 

 

$

10,949

 

 

$

47,966

 

 

$

43,947

 

(7)    Included in interest and investment income and other, net for the year ended December 31, 2021, is the $6.2 million loss on acquisition of controlling interest, discussed above.

 

Non-GAAP Free Cash Flow:

CSG’s calculation of non-GAAP free cash flow and the reconciliation of CSG’s non-GAAP free cash flow measure to cash flows from operating activities are provided below for the indicated periods (in thousands):

 

 

Quarter Ended

 

 

Year Ended

 

 

 

December 31,

 

 

December 31,

 

 

 

2021

 

 

2020

 

 

2021

 

 

2020

 

Cash flows from operating activities........

 

$

51,914

 

 

$

56,864

 

 

$

140,223

 

 

$

172,993

 

Purchases of software, property and equipment....................................

 

 

(4,031)

 

 

(5,196)

 

 

(26,562)

 

 

(29,397)

Non-GAAP free cash flow......................

 

$

47,883

 

 

$

51,668

 

 

$

113,661

 

 

$

143,596

 

Non-GAAP Financial Measures – 2022 Financial Guidance

Non-GAAP Adjusted Revenue:

The reconciliation of GAAP revenue to non-GAAP adjusted revenue, as included in CSG’s 2022 full year preliminary financial outlook, is as follows:

 

 

2022 Guidance Range

 

 

 

Low Range

 

 

High Range

 

GAAP revenue.........................................................

 

$

1,070,000

 

 

$

1,110,000

 

Less:  Transaction fees............................................

 

 

(70,000)

 

 

(77,000)

Non-GAAP adjusted revenue....................................

 

$

1,000,000

 

 

$

1,033,000

 

Non-GAAP Operating Income:

The reconciliation of GAAP operating income to non-GAAP operating income, as included in CSG’s 2022 full year financial guidance, is as follows (in thousands, except percentages):                                       

 

 

2022 Guidance Range

 

 

 

Low Range

 

 

High Range

 

Operating Income

 

 

 

 

 

 

 

 

GAAP operating income.......................

 

$

121,200

 

 

$

131,800

 

Restructuring and reorganization charges...............................................

 

 

1,400

 

 

 

1,400

 

Executive transition costs.....................

 

 

1,300

 

 

 

1,300

 

Acquisition-related expenses:

 

 

 

 

 

 

 

 

Amortization of acquired intangible assets.............................................

 

 

11,000

 

 

 

11,000

 

Stock-based compensation...................

 

 

30,100

 

 

 

30,100

 

Non-GAAP operating income................

 

$

165,000

 

 

$

175,600

 

 

 

 

 

 

 

 

 

 

Operating Margin Percentage

 

 

 

 

 

 

 

 

Non-GAAP adjusted revenue................

 

$

1,000,000

 

 

$

1,033,000

 

Non-GAAP adjusted operating margin percentage..........................................

 

 

16.5%

 

 

17.0%

 

 

 

 

 

 

 

 

 

Non-GAAP EPS:

The reconciliation of GAAP EPS to non-GAAP EPS as included in CSG’s 2022 full year financial guidance is as follows (in thousands, except per share amounts):  

 

 

2022 Guidance Range

 

 

 

Low Range

 

 

High Range

 

 

 

Amounts

 

 

EPS (9)

 

 

Amounts

 

 

EPS (9)

 

GAAP net income...............................

 

$

78,200

 

 

$

2.44

 

 

$

85,900

 

 

$

2.68

 

GAAP income tax provision (8)............

 

 

29,700

 

 

 

 

 

 

 

32,600

 

 

 

 

 

GAAP income before income taxes......

 

 

107,900

 

 

 

 

 

 

 

118,500

 

 

 

 

 

Restructuring and reorganization charges..............................................

 

 

1,400

 

 

 

 

 

 

 

1,400

 

 

 

 

 

Executive transition costs....................

 

 

1,300

 

 

 

 

 

 

 

1,300

 

 

 

 

 

Acquisition-related expenses:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Amortization of acquired intangible assets............................................

 

 

11,000

 

 

 

 

 

 

 

11,000

 

 

 

 

 

Stock-based compensation..................

 

 

30,100

 

 

 

 

 

 

 

30,100

 

 

 

 

 

Non-GAAP income before income taxes..................................................

 

 

151,700

 

 

 

 

 

 

 

162,300

 

 

 

 

 

Non-GAAP income tax provision (8).....

 

 

(41,600)

 

 

 

 

 

 

(44,500)

 

 

 

 

Non-GAAP net income........................

 

$

110,100

 

 

$

3.44

 

 

$

117,800

 

 

$

3.68

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 (8)   For 2022, the estimated effective income tax rate for GAAP and non-GAAP purposes is expected to be 27.5% and 27.4%, respectively.

 (9)   The weighted-average diluted shares outstanding are expected to be approximately 32 million.

Non-GAAP Adjusted EBITDA:

CSG’s calculation of non-GAAP adjusted EBITDA and the reconciliation of CSG’s non-GAAP adjusted EBITDA measure to GAAP net income is provided below for CSG’s 2022 full year financial guidance (in thousands, except percentages):

 

 

2022 Guidance Range

 

 

 

Low Range

 

 

High Range

 

GAAP net income.......................................................

 

$

78,200

 

 

$85,900

 

GAAP income tax provision (6).................................

 

 

29,700

 

 

 

32,600

 

Interest expense......................................................

 

 

13,500

 

 

 

13,500

 

Interest and investment income and other, net...........

 

 

(200)

 

 

(200)

GAAP operating income..............................................

 

 

121,200

 

 

 

131,800

 

Restructuring and reorganization charges..................

 

 

1,400

 

 

 

1,400

 

Executive transition costs.........................................

 

 

1,300

 

 

 

1,300

 

Acquisition-related expenses:

 

 

 

 

 

 

 

 

Amortization of acquired intangible assets.............

 

 

11,000

 

 

 

11,000

 

Stock-based compensation.......................................

 

 

30,100

 

 

 

30,100

 

Amortization of other intangible assets......................

 

 

9,900

 

 

 

9,900

 

Amortization of client contract costs..........................

 

 

19,200

 

 

 

19,200

 

Depreciation............................................................

 

 

31,100

 

 

 

31,100

 

Non-GAAP adjusted EBITDA......................................

 

$

225,200

 

 

$235,800

 

Non-GAAP adjusted EBITDA as a percentage of non-GAAP adjusted revenue.....................................

 

 

22.5%

 

 

22.8%

 

 

 

 

 

 

 

 

 

Non-GAAP Free Cash Flow:

CSG’s calculation of non-GAAP free cash flow and the reconciliation of CSG’s non-GAAP free cash flow measure to cash flows from operating activities is provided below for the indicated period (in thousands):

 

 

2022 Guidance Range

 

 

 

Low Range

 

 

High Range

 

Cash flows from operating activities..........

 

$

150,000

 

 

$

170,000

 

Purchases of software, property and equipment..........................................

 

 

(35,000)

 

 

(45,000)

Non-GAAP free cash flow........................

 

$

115,000

 

 

$

125,000

 

 

 

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