CSG Systems, Inc. - ESG Overview

ESG

CSG recognizes it must operate responsibly and sustainably to support the company’s goal to envision, invent and shape a better, future-ready world. It’s committed to doing what’s right for shareholders, customers, employees and the communities where it operates. The Company is committed to strong corporate governance policies and management of environmental, social and governance (“ESG”) practices that focus on employees and culture, social responsibility and environmental stewardship.

CSG’S ESG PRACTICE

Environmental

CSG recognizes its responsibility to the environment beyond legal and regulatory requirements. We are committed to reducing our environmental impact as part of our ongoing business strategy and operating methods. We are working towards establishing specific goals that align with Greenhouse Gas (“GHG”) Protocol and are consistent with the SASB and TCFD frameworks. We encourage customers, suppliers and other stakeholders to do the same.

Inclusion and Impact

CSG is committed to building a culture of connectedness, where people are celebrated for who they are, rewarded for their unique contributions and empowered to make positive differences in all our communities. We believe our workforce should reflect the world in which we live as well as the customers we serve and we are stronger because of our differences. By embracing various backgrounds, attributes, experiences and perspectives, we help our team members, customers and communities thrive as we work toward making social equality a reality together. To channel the power of all and make ordinary customer and employee experiences extraordinary, we are full steam ahead on a journey to have the best, most globally diverse workforce where each person can thrive.

Governance

The Board has formalized several policies, procedures and standards of sound corporate governance. We continue to monitor best practices and legal and regulatory developments to refine our governance policies and procedures as appropriate. The Board encourages you to visit the governance page on our website at http://ir.csgi.com/documents.cfm to learn more on the following documents: Board Committee Charters; Code of Ethics and Business Conduct; Corporate Governance Guidelines; and Share Ownership Policy.

2023 PROXY