Partnership Supports Subscriber Growth throughout Texas
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
CSG
International (NASDAQ: CSGS), a global provider of interactive
transaction-driven solutions and services, today announced that Grande
Communications has extended its strategic partnership with CSG to drive
further differentiation and innovation in Grande's Texas markets.
Grande Communications has worked with CSG for nearly 15 years. Under the
terms of the multiyear extension, Grande will partner with CSG to
implement additional solutions that provide a holistic IT landscape to
support subscribers in Texas. CSG will also continue to offer a broad
portfolio of managed services solutions and licensed-based products that
have helped Grande compete more effectively through improved business
operations, including the award-winning CSG
Workforce Express (WFX), which uses patented routing
technologies and location-based services to support collaborative
real-time communications among field technicians, dispatch operators,
and customers.
"CSG's proven solutions support the complexities that exist in our
business," said Matt Murphy, president of Grande Communications. "We are
a small company, but partners such as CSG make us nimble. We can respond
quickly to our customers' needs and that enables us to compete with the
large-scale providers in our markets. We continually focus on being here
for our Texas customers, and CSG solutions help us deliver a more
meaningful customer experience. When we deliver services such as 1 Gig
Internet, TiVo, and Netflix on TiVo, we want to make sure these offers
work end-to-end and live up to the Grande customer pledge."
CSG develops pre-integrated software solutions that function
holistically and can be aligned to specific market needs. Standard
solutions include the integration of hardware, operations, and support
to create process efficiencies through easily configurable capabilities
that directly ensure cost reductions across operations, IT, customer
care, and workforce management.
"CSG is the largest managed services provider of business support
systems in the world," said Bret
Griess, chief operating officer of CSG. "Our proven experience comes
from the deployment, operation, and management of large-scale
high-volume systems that provide a reliable and stable solution to
enable increased revenue and subscriber opportunities."
CSG also offers a full 24x7 solutions center help desk for operational
and technical support that helps manage more than $4 billion in
transaction revenue every month.
About Grande Communications
Grande Communications is a Texas-based broadband communications company
that offers a full suite of Internet, TV and phone services for
residential and business customers through its state-of-the-art,
high-capacity, hybrid fiber-optic network. Since its launch 10 years
ago, Grande has offered Texans a real choice in entertainment and
communications services plus outstanding local customer and technical
support. Grande proudly serves the following communities: Austin, San
Antonio, Dallas, San Marcos, Waco, Corpus Christi, Midland and Odessa.
For more information, visit mygrande.com, like Grande Communications on
Facebook or follow @grandecom on Twitter.
About CSG International
CSG
Systems International, Inc. (NASDAQ:CSGS) is a market-leading
business support solutions and services company serving the majority of
the top 100 global communications service providers, including leaders
in fixed, mobile, and next-generation networks such as AT&T, Bharti
Airtel, Comcast, DISH, Orange, SingTel Optus, Telecom New Zealand,
Telefonica, Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone.
With more than 30 years of experience and expertise in voice, video,
data, and content services, CSG International offers a broad portfolio
of licensed and Software-as-a-Service (SaaS)-based products and
solutions that help clients compete more effectively, improve business
operations and deliver a more impactful customer experience across a
variety of touch points. For more information, visit our website at www.csgi.com.
CSG International
Public Relations
KC Higgins, +1
303-434-8163
kc.higgins@csgi.com
or
Investor
Relations
Liz Bauer, +1 303-804-4065
Liz.bauer@csgi.com
or
Giant
Noise
Public Relations for Grande Communications
Maryam
Brown, +1 512-382-9017
Maryam@giantnoise.com
Source: CSG International
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