CSG to Manage Operations of High Profile, Business Critical System
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
CSG
International (NASDAQ: CSGS), a global provider of interactive
transaction-driven solutions and services, today announced that one of
Brazil's leading operators has awarded CSG a multi-year managed services
contract to meet the regulatory requirements of the Brazilian government
for Law Enforcement and Judicial Response. The CSG
IntermediateTM network data mediation solution, which
manages and normalizes all of the operator's event detail records
(EDRs), processes more than 4 billion records daily for the compliance
process.
Under the terms of the managed services contract, CSG will now operate
the platform on behalf of the service provider, bringing to bear CSG's
solution insight and technology knowledge, coupled with the highly
skilled onsite and offsite CSG support teams in Brazil. CSG Intermediate
was selected as the foundation for the law enforcement and judicial
response platform after a thorough evaluation, including a project trial
that proved the flexibility and scalability of the CSG solution. The
business critical nature of the platform requires aggressive Service
Level Agreements (SLAs) that CSG is uniquely positioned to support
through its managed services offering.
"During the evaluation, CSG Intermediate achieved superior results in
both response speed and the accuracy of the information returned," said
Alam Gill, senior vice president of international managed services at
CSG International. "Only CSG could guarantee to meet the high demands
for system performance and required processing. As new regulatory
demands and configurations are required, CSG will easily be able to
evolve the service and scope thanks to our comprehensive solution
portfolio and skilled services resources."
About CSG International
CSG
Systems International, Inc. (NASDAQ:CSGS)
is a market-leading business support solutions and services company
serving the majority of the top 100 global communications service
providers, including leaders in fixed, mobile and next-generation
networks such as AT&T, Comcast, DISH Network, Orange, T-Mobile,
Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon. With over 30
years of experience and expertise in voice, video, data and content
services, CSG International offers a broad portfolio of licensed and
Software-as-a-Service (SaaS)-based products and solutions that help
clients compete more effectively, improve business operations and
deliver a more impactful customer experience across a variety of touch
points. For more information, visit our website at www.csgi.com.
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CSG International
Elise Brassell, +1 303-804-4962
Public
Relations
elise.brassell@csgi.com
or
Liz
Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
Source: CSG International
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