CSG to Provide Essential Foundation for Charter's Strategic Growth
Plans
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
CSG
Systems International, Inc. (NASDAQ:
CSGS), a global provider of interactive transaction-driven solutions
and services, today announced that it has extended its relationship with
Charter Communications, a leading broadband provider and the nation's
fourth largest cable provider, to provide residential billing and
customer care services through December 31, 2019.
Currently, CSG provides its end-to-end, pre-integrated customer care and
billing solution for all of Charter's existing residential customers.
The extended five-year contract provides the framework for Charter to
consolidate additional customers that it may gain through acquisition
activities onto CSG's billing solution. Charter will also deploy
elements of the new CSG Ascendon® platform to better manage
customer profiles, preferences, and interactions.
"Charter has transformed its business over the past several years to
deliver the exceptional customer experience that it takes to compete in
today's digital market," said Peter Kalan, president and chief executive
officer of CSG International. "We have worked closely with Charter to
ensure that its customer care and billing systems are strategically
aligned with this transformation and we look forward to the next phase
of driving increased customer satisfaction, revenues and profits as they
continue to grow."
About CSG International
CSG
Systems International, Inc. (NASDAQ:CSGS) is a market-leading
business support solutions and services company serving the majority of
the top 100 global communications service providers, including leaders
in fixed, mobile, and next-generation networks such as AT&T, Comcast,
DISH, Orange, Reliance, SingTel Optus, Telecom New Zealand, Telefonica,
Time Warner Cable, T-Mobile, Verizon, Vivo, and Vodafone. With more than
30 years of experience and expertise in voice, video, data, and content
services, CSG International offers a broad portfolio of licensed and
Software-as-a-Service (SaaS)-based products and solutions that help
clients compete more effectively, improve business operations and
deliver a more impactful customer experience across a variety of touch
points. For more information, visit our website at www.csgi.com.
CSG International
Liz Bauer, +1 303-804-4065
Investor
Relations
Liz.bauer@csgi.com
or
Elise
Brassell, +1 303-434-8163
Public Relations
elise.brassell@csgi.com
Source: CSG International
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