CSG to Manage Operations of Wholesale Settlement and Roaming Systems
ENGLEWOOD, Colo.--(BUSINESS WIRE)--
CSG
International (NASDAQ: CSGS), a global provider of interactive
transaction-driven solutions and services, today announced that one of
Chile's leading telecom service providers has awarded CSG a multi-year
managed services contract for the operation and management of its
wholesale and roaming systems. The service provider is a long-time CSG
client, leveraging multiple components of CSG's award-winning Wholesale
Business Management Solution, including Interconnect,
Roaming
and Intermediate.
Previously, the provider operated the systems using internal and
third-party consulting services. CSG now operates the systems in a
dedicated managed services model, providing stability for wholesale
business functions. Under the Managed Services agreement, CSG will
manage the day-to-day functions including 24x7 operational support that
follows CSG's Managed Services Operating Model, aligned with industry
standards such as eTOM and ITIL.
"CSG's deep domain expertise in managing wholesale telecom operations is
unmatched by traditional outsourcing firms and enables us to release the
full business value from our clients' existing and new technology
investments," said Alam Gill, senior vice president of international
managed services at CSG International. "Our industrial-scale managed
services operations help major CSPs around the world to reduce costs and
the need for in-house BSS skills, allowing our clients to focus on
driving growth and innovation."
About CSG International
CSG
Systems International, Inc. (NASDAQ:CSGS)
is a market-leading business support solutions and services company
serving the majority of the top 100 global communications service
providers, including leaders in fixed, mobile and next-generation
networks such as AT&T, Comcast, DISH Network, France Telecom, Orange,
T-Mobile, Telefonica, Time Warner Cable, Vodafone, Vivo and Verizon.
With over 30 years of experience and expertise in voice, video, data and
content services, CSG International offers a broad portfolio of licensed
and Software-as-a-Service (SaaS)-based products and solutions that help
clients compete more effectively, improve business operations and
deliver a more impactful customer experience across a variety of touch
points. For more information, visit our website at www.csgi.com.
CSG International
Elise Brassell, +1-303-804-4962
Public
Relations
Elise.brassell@csgi.com
or
Liz
Bauer, +1-303-804-4065
Investor Relations
Liz.bauer@csgi.com
Source: CSG International
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