CSG and Yaana Automate Copyright Notification Processing
GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--
CSG (NASDAQ: CSGS), the trusted partner to simplify the complexity of business
transformation in the digital age, has partnered with Yaana to
advance GCI’s
ability to respond quickly and accurately to notifications alleging
copyright infringement by GCI’s subscribers.
GCI offers wireless and wireline voice, video, and data communication
services to residential, commercial and government customers across
Alaska and the Pacific Northwest.
CSG has partnered with Yaana, a leading global provider of intelligent
compliance solutions, to deliver a copyright complaint system that
quickly and accurately processes copyright infringement notices from
digital content owners and their copyright agents to GCI’s Internet
subscribers. The system enables GCI to rapidly notify and educate its
customers regarding copyright infringement and take other appropriate
measures.
“As consumer appetite for digital content continues to grow, GCI is
making sure that our subscribers can easily access the content they
want, while also having the right processes in place to address
subscribers who are repeat infringers,” said Susannah Scholl, vice
president of Information Technology, GCI. “The copyright complaint
system will help us meet our compliance goals and free up valuable
resources which we can devote to growing our business and satisfying our
customers.”
CSG’s managed services offering combined with Yaana’s copyright
complaint system offers a cost-effective solution that automates the
process of managing incoming notices alleging copyright infringement.
“The copyright complaint system is the latest step we have taken to help
our clients better manage complex processes such as lawful compliance,
subpoena search and data infringement requirements,” said Ian Watterson,
head of Americas for CSG. “Local and national law enforcement
communications requests are growing daily for service providers
worldwide and CSG helps our clients respond to requests efficiently,
securely and quickly.”
CSG is an authorized reseller of several Yaana solutions, including
legal compliance solutions such as Request Management System (RMS) and
Data Retention System (DRS).
“Our strategic partnership with CSG allows us to effectively address the
challenge regarding copyright infringement by extending our copyright
complaint solution to communication providers. We are proud that GCI has
chosen Yaana’s industry leading copyright complaint system,” said Raj
Puri, chief executive officer of Yaana.
About CSG
CSG simplifies the complexity of business transformation in the digital
age for the most respected communications, media and entertainment
service providers worldwide. With over 35 years of experience, CSG
delivers revenue
management, customer
experience and digital
monetization solutions for every stage of the customer lifecycle.
The company is the trusted partner driving digital transformation for
leading global brands, including Arrow Electronics, AT&T, Bharti Airtel,
Charter Communications, Comcast, DISH, Eastlink, iflix, MTN, TalkTalk,
Telefonica, Telstra and Verizon.
At CSG, we have one vision: flexible, seamless, limitless
communications, information and content services for everyone. For more
information, visit our website at csgi.com
and follow us on LinkedIn,
Twitter
and Facebook.
About Yaana
Yaana is a leading global provider of Intelligent Compliance Solutions
including compliance request management systems, data retention and
analytics systems, lawful interception systems and a variety of
cybersecurity mediation systems. Yaana solutions offer customers a
cost-effective path to address the complexities related to meeting
compliance needs in the rapidly evolving information communications and
cloud markets worldwide.
For more information, visit our website at yaana.com
and follow us on LinkedIn,
Twitter
and Facebook.
View source version on businesswire.com:
https://www.businesswire.com/news/home/20180531005160/en/
CSG
Elise Brassell, +1 303-804-4962
Public Relations
Elise.brassell@csgi.com
or
Liz
Bauer, +1 303-804-4065
Investor Relations
Liz.bauer@csgi.com
or
Yaana,
Inc.
Saran Gopalakrishnan, +1 408-854-8043
pr@yaana.com
Source: CSG